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Supported Employment Specialist - IPS, Benefits

AltaPointe Health Systems, Mobile, AL, United States


Adult Outpatient Programs provide the least restrictive level of care where adults may receive clinical interventions aimed at decreasing existing signs and symptoms. Outpatient treatment focuses on recovery, problem resolution, symptom reduction, stabilization and/or prevention of movement to a higher level of care. Treatment varies widely and depends upon the consumer’s presenting symptoms.

Benefits Specialist working with the Supported Employment IPS program is responsible for providing comprehensive and personalized benefits counseling; recommending and facilitating use of work incentives to support consumers’ employment choices; and providing information about how benefits may be impacted by employment.

Essential Functions

Demonstrates superior organizational skills and attention to detail

Demonstrates ability to manage multiple high priority tasks and meet frequent deadlines; possesses and uses excellent time management skills

Demonstrates good math skills and deductive ability

Demonstrates computer proficiency - use of Microsoft Office products (Word, Excel, Outlook) as well as web-based database and other applications as required

Demonstrates excellent verbal and written communication skills; must be able to accurately relay technical information to beneficiaries and their families in verbal and written format

Demonstrates good interviewing skills, both over the phone and in person

Discovers and develops information about community resources, networks, advocacy groups and non-profit providers to assist consumers with implementing work incentives

Develops and conducts community work incentive seminars, workshops, or other outreach, education or training activities in order to present information to consumers or professional organizations regarding work incentives and the services provided through AltaPointe’s Supported Employment - IPS program

Assesses consumers’ financial resources to determine the need to apply for benefits

Provides information about consumers’ total income based upon part-time or full-time work

Assists consumers in completing applications to secure benefits

Assists consumers in obtaining documentation required for applications to Social Security Administration and other agencies

Advocates on behalf of consumers with the Social Security Administration office and other agencies

Effectively utilizes the SOAR system

Tracks status of consumer benefit applications

Provides information about the effect of work on a spouse’s or dependent child’s benefits

Ensures the AHS Finance and Accounting department and treatment team are notified when benefits are obtained

Assists consumers with developing plans to exit benefit systems, if preferred

Ensures matching of appropriate services for multiple consumers in caseload

Identifies goals and plans for appropriate services

Provides appropriate linkage to community resources

Advocates on behalf of the consumer to secure community resources

Effectively collaborates with the treatment team members and outside sources in the delivery of case management services

Evaluates the consumer for discharge planning

Seeks clinical supervision and consultation as needed

Accepts and employs suggestions for improvement

Actively works to enhance case management skills

Maintains confidential files containing required information for each supported employment client

Maintains documentation for those individuals receiving services

Provides timely documentation that meets requirements of various funding sources including Vocational Rehabilitation, Medicaid, and others

Treats consumers with care, dignity, and compassion

Respects consumers’ privacy and confidentiality

Is pleasant and cooperative with others

Assists consumers and visitors as needed

Personal values don’t inhibit ability to relate and care for others

Is sensitive to the consumers’ needs, expectations and individual differences

Is gentle and calm with consumers and families

Actively participates in Performance Improvement activities

Actively participates in AltaPointe committees as required

Completes assigned tasks in a timely manner

Follows AltaPointe policies and procedures

Attends required meetings, in-service trainings, and other workshops

Bachelor Degree in Business, Marketing, or a Mental Health Discipline with successful completion of ADMH approved Case Management Training program and ADMH approved Supported Employment Specialist training Program (after hire acceptable), and two (2) years experience working in a mental health or vocational rehabilitation field.

Experience in providing employment services and workforce requirements are preferred. Ability to work as an effective team member is essential.

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