(USA) Tire and Battery Service Advisor
Walmart, Lincoln, NE, United States
What you'll do
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates associates on tools, tasks, resources and mentors new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner: Communicates equipment, tools and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; works hands‑on in the physical area, maintaining accurate inventory, audit, safety and compliance standards; reports complaints, safety hazards and problems; completes paperwork and logs.
Identify member needs, assist purchasing decisions and resolve issues and concerns.
Be a Talent Ambassador: Be a brand advocate by valuing the member experience, modeling high‑quality service and products, developing, influencing and inspiring others to work in a respectful, supportive, team‑oriented style, understanding roadblocks and assisting in training team members.
Comply with company policies, procedures and standards of ethics and integrity; complete work assignments and priorities; collaborate with managers, coworkers, customers and other partners; identify priorities, deadlines, communicate progress and recommend ways to address improvement opportunities and learn from change, difficulties, and feedback.
Respect the Individual: Embrace differences, create a supportive workplace, attract the best talent.
Act with Integrity: Maintain the highest standards of ethics and compliance.
Serve our Customers and Members: Deliver results while putting the customer first and make decisions based on reliable information, balancing short‑ and long‑term priorities.
Minimum Qualifications Valid state‑issued driver’s license. 18 years of age or older.
Preferred Qualifications Auto service industry, Retail Experience.
Primary Location 4900 N 27TH ST, LINCOLN, NE 68521-1194, United States of America.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays or other purposes.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books and fees.
Hourly wage range: $19.00 to $27.00. Additional compensation (premiums) may be paid from $0.35 to $3.00 per hour based on schedule, facility, season or specific work performed.
Legal Notice Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Minimum Qualifications Valid state‑issued driver’s license. 18 years of age or older.
Preferred Qualifications Auto service industry, Retail Experience.
Primary Location 4900 N 27TH ST, LINCOLN, NE 68521-1194, United States of America.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays or other purposes.
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books and fees.
Hourly wage range: $19.00 to $27.00. Additional compensation (premiums) may be paid from $0.35 to $3.00 per hour based on schedule, facility, season or specific work performed.
Legal Notice Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr