Chat Support Specialist Remote Work From Home
Sutherland Breezy HR, Lowell, MA, United States
Chat Support Specialist Remote Work From Home
Sutherland Breezy (Remote-First HR & Staffing Provider) is hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction. Key Responsibilities: Respond to customer inquiries via live chat & email Provide accurate account support and updates Escalate issues when needed using internal tools Maintain service quality and data accuracy Deliver friendly, fast, and professional support Requirements: Strong English typing & communication skills High-speed internet and remote workspace Basic computer navigation skills Willingness to learn and follow procedures No experience required paid training provided (Call center or customer service experience is a plus) Benefits & Perks: $40-$45/hr + weekly pay + performance bonuses 100% Remote Work company-provided tools & software Comprehensive medical, dental & vision insurance 401(k) retirement plan with company match Paid Time Off + flexible scheduling options Tuition assistance & continuing education support Ongoing mentorship, paid training & coaching Reward & incentive programs for top performers Career-growth path: QA, Trainer, Supervisor roles Inclusive culture where your voice matters Work Hours: Full-time (40-45 hours/week) Multiple shifts available across U.S. time zones (weekend/evening availability is a plus). Submit your resume and a short message explaining why youre interested via: careers@sutherlandbreezy.com or apply directly on our website: www.sutherlandbreezy.com/careers Sutherland Breezy is an equal-opportunity employer.
Sutherland Breezy (Remote-First HR & Staffing Provider) is hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction. Key Responsibilities: Respond to customer inquiries via live chat & email Provide accurate account support and updates Escalate issues when needed using internal tools Maintain service quality and data accuracy Deliver friendly, fast, and professional support Requirements: Strong English typing & communication skills High-speed internet and remote workspace Basic computer navigation skills Willingness to learn and follow procedures No experience required paid training provided (Call center or customer service experience is a plus) Benefits & Perks: $40-$45/hr + weekly pay + performance bonuses 100% Remote Work company-provided tools & software Comprehensive medical, dental & vision insurance 401(k) retirement plan with company match Paid Time Off + flexible scheduling options Tuition assistance & continuing education support Ongoing mentorship, paid training & coaching Reward & incentive programs for top performers Career-growth path: QA, Trainer, Supervisor roles Inclusive culture where your voice matters Work Hours: Full-time (40-45 hours/week) Multiple shifts available across U.S. time zones (weekend/evening availability is a plus). Submit your resume and a short message explaining why youre interested via: careers@sutherlandbreezy.com or apply directly on our website: www.sutherlandbreezy.com/careers Sutherland Breezy is an equal-opportunity employer.