Client Relationship Representative
PuroClean, Los Angeles, CA, United States
Job Title
We're looking for a high-energy, people-loving individual to join our team in a customer-facing role that blends service, communication, and light outreach. Key Responsibilities: Serve as the first point of contact for clients with warmth, clarity, and professionalism Coordinate updates and follow-ups on active jobs to keep clients informed and satisfied Check in regularly with referral partners (insurance agents, property managers, realtors) to maintain relationships and provide updates Assist with outreach efforts
such as dropping off marketing materials, attending events, or scheduling service visits Help manage incoming calls, schedule appointments, and log key communication details Support the team with occasional field visits to ensure client experience remains consistent Ideal Candidate: Extroverted and engaging, with a natural ability to connect with others Strong verbal and written communication skills Friendly, organized, and detail-oriented Comfortable multitasking and juggling customer interactions Has a "customer-first" mindset and enjoys helping people Experience in customer service, hospitality, or community engagement is a plus Flexible work from home options available. Compensation: $20.00 - $30.00 per hour "We Build Careers" - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! "We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership" This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
We're looking for a high-energy, people-loving individual to join our team in a customer-facing role that blends service, communication, and light outreach. Key Responsibilities: Serve as the first point of contact for clients with warmth, clarity, and professionalism Coordinate updates and follow-ups on active jobs to keep clients informed and satisfied Check in regularly with referral partners (insurance agents, property managers, realtors) to maintain relationships and provide updates Assist with outreach efforts
such as dropping off marketing materials, attending events, or scheduling service visits Help manage incoming calls, schedule appointments, and log key communication details Support the team with occasional field visits to ensure client experience remains consistent Ideal Candidate: Extroverted and engaging, with a natural ability to connect with others Strong verbal and written communication skills Friendly, organized, and detail-oriented Comfortable multitasking and juggling customer interactions Has a "customer-first" mindset and enjoys helping people Experience in customer service, hospitality, or community engagement is a plus Flexible work from home options available. Compensation: $20.00 - $30.00 per hour "We Build Careers" - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! "We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership" This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.