Automotive Parts Counter
Mercedes-Benz of Gilbert, Gilbert, AZ, United States
Join Our Team at Mercedes-Benz of Gilbert
We are expanding our Parts Department and are looking for a dedicated team member to assist our customers with a friendly "how can I help you?" attitude. Responsibilities include: Answer phone calls, providing customers with price quotes and other information Pulls and fills orders from stock Notifies parts manager of out-of-stock parts or shop materials that need immediate attention Locates out-of-stock parts from an outside source and submits an emergency order, if necessary Notifies the service advisor and the customer when special ordered parts have been received Prepare order for daily shipment, delivery, or pick up Continuous follow-up on back-ordered parts Review body shop estimates to ensure accuracy of parts needed and verify pricing Ensure internal parts requests are billed accurately on service repair orders Receive payment from customers, or obtain credit authorization Provide exceptional service to internal and external customers Desired Skills, Qualifications, and Experience: 1 year or more dealership Parts Dept experience High school diploma or equivalent is required Nothing but the best character and attitude Strong organizational skills, detail oriented, thorough and precise Possess a clean driving record and valid driver's license Willing to submit to a pre-employment background check and drug screening
We are expanding our Parts Department and are looking for a dedicated team member to assist our customers with a friendly "how can I help you?" attitude. Responsibilities include: Answer phone calls, providing customers with price quotes and other information Pulls and fills orders from stock Notifies parts manager of out-of-stock parts or shop materials that need immediate attention Locates out-of-stock parts from an outside source and submits an emergency order, if necessary Notifies the service advisor and the customer when special ordered parts have been received Prepare order for daily shipment, delivery, or pick up Continuous follow-up on back-ordered parts Review body shop estimates to ensure accuracy of parts needed and verify pricing Ensure internal parts requests are billed accurately on service repair orders Receive payment from customers, or obtain credit authorization Provide exceptional service to internal and external customers Desired Skills, Qualifications, and Experience: 1 year or more dealership Parts Dept experience High school diploma or equivalent is required Nothing but the best character and attitude Strong organizational skills, detail oriented, thorough and precise Possess a clean driving record and valid driver's license Willing to submit to a pre-employment background check and drug screening