Solution Center Agent - Massachusetts - Job
Case Facilities Management Solutions, North Attleborough Center, MA, United States
Solution Center Agent
Responsibilities
Listen attentively and actively to callers.
Record and organize all information provided by customers using computer software.
Ensure customer satisfaction with follow-up calls.
Handle multiple projects at once.
Follow instructions with limited supervision.
Work quickly and accurately.
Position Requirements
40 hours per week and overtime during snow season.
Flexibility with scheduling during snow season, including early mornings, weekends and holidays.
Receptive to feedback.
Positive attitude and friendly voice.
Effectively communicate professionally via telephone and email.
Proficient computer and typing skills.
Dependable during busy snow season.
Comfortable working with all levels of the organization.
Full‑time, Massachusetts.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Listen attentively and actively to callers.
Record and organize all information provided by customers using computer software.
Ensure customer satisfaction with follow-up calls.
Handle multiple projects at once.
Follow instructions with limited supervision.
Work quickly and accurately.
Position Requirements
40 hours per week and overtime during snow season.
Flexibility with scheduling during snow season, including early mornings, weekends and holidays.
Receptive to feedback.
Positive attitude and friendly voice.
Effectively communicate professionally via telephone and email.
Proficient computer and typing skills.
Dependable during busy snow season.
Comfortable working with all levels of the organization.
Full‑time, Massachusetts.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
#J-18808-Ljbffr