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Sales & Customer Service Representative

D1 TRAINING, Bryant, AR, United States


D1 Training – Bryant D1 Training is hiring a

high-energy, Sales & Customer Service Representative

to make calls, set appointments, and get prospects to show up.

The position is not a passive front desk or sit‑there-and‑wait role; it is a phone‑heavy, results‑driven role for someone who can move with urgency, stay organized, and keep the calendar full.

Benefits

Bonus based on performance

Training & development

What This Job Actually Is This role is responsible for working leads fast, making outbound calls, setting intro appointments, confirming those appointments, and following up relentlessly to improve show rate. Most of your time will be spent on the phone and in the CRM contacting new leads, old leads, missed opportunities, and no‑shows to keep the sales calendar full. The role is highly active, highly accountable, and requires confidence on the phone, urgency, and the ability to get people to commit. Success is measured by speed to lead, appointments booked, show rate, and consistent follow‑up execution.

What you’ll do

Call new leads quickly

Follow up with leads by phone, text, and DM

Set intro sessions and orientation appointments

Confirm appointments and reduce no‑shows

Work old leads, missed leads, and no‑shows

Keep lead notes, appointment info, and follow-up updated in the CRM

Help keep the sales calendar full every week

You Are a Fit If You

Are confident on the phone

Can handle a high volume of calls

Follow up fast and consistently

Are persistent and do not get discouraged easily

Are organized and detail‑oriented

Like being measured by numbers and results

Can create urgency and get commitment

Schedule

Part‑time

20–30 hours per week

Schedule will be built around lead follow‑up and appointment‑setting needs

Compensation

$16 per hour

Performance‑based bonus opportunity

Preferred Experience

Phone sales

Appointment setting

Outbound calling

Lead nurture / CRM follow‑up

Fitness industry experience is a plus, but not required

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