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Customer Service Representative

Weber Industries, Inc., Saint Louis, MO, United States


General Responsibilities

Entry of customer orders Efficiently assist customers with inquiries via phone, online chat, or email Processing freight bills from various carriers Investigate customer freight issues Work with logistics companies to ensure on time deliveries Communicate customer concerns to management Assist sales staff with various inquiries Other duties as assigned by manager What We are Looking For

We are looking for a team player who is focused on serving our customers. Applicants must understand the importance and urgency in providing customers with accurate information. Previous customer service experience, including data entry is a must. If you feel that you meet the outlined skills, we offer superb compensation, as well as a 401k retirement plan and health benefits package. Benefits

401(k) 401(k) matching Health insurance Vision insurance Job Type: Full-time Experience level: 3 years Shift: 8 hour shift Weekly day range: Monday to Friday Work setting: In-person, office Work Location: In-person

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