Digital Banking Platform Specialist — Troubleshooter

A financial institution in Indiana seeks a Digital Banking Services Specialist to provide Tier 2 support for digital banking platforms. The role involves troubleshooting technical issues, monitoring platform performance, and collaborating with various teams to ensure seamless service. Candidates should have strong communication skills, proficiency in ITSM tools like ServiceNow and Jira, and experience in technical support, preferably in financial services. The position supports an inclusive work environment. #J-18808-Ljbffr