Client Relationship Consultant (Banker) - Reno/Sparks, NV
U.S. Bank, Reno, NV, United States
At U.S. Bank we’re on a journey to do our best.
Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career—try new things, learn new skills, and discover what you excel at—all from Day One.
Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels (in‑person, by appointment, and virtually) to provide the best possible counsel while adopting a digital‑first mindset.
Strong client relationships are built on trust, assessment of banking needs, and providing education on available deposit and loan products.
Consultants identify solutions for new and existing clients, maintain knowledge of consumer and business banking products—including digital products—and provide a consistent optimal client experience.
They open new consumer and business accounts, complete service requests, submit credit applications, and proactively educate clients on emerging self‑service digital offerings.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
Candidates will undergo the required registration process, which includes a criminal background and credit check.
Failure to meet or maintain any NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in rescission of an offer or termination of employment.
Location Expectations This role requires working from a U.S. Bank location for all scheduled work days.
Client Relationship Consultant 1 Basic Qualifications
High school diploma or equivalent
Minimum of one to two years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Basic knowledge of bank and branch policies, procedures, and support systems
Strong customer service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 2 Basic Qualifications
High school diploma or equivalent
Minimum of three to four years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Thorough knowledge of bank and branch policies, procedures, and support systems
Strong customer service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 3 Basic Qualifications
High school diploma or equivalent
Minimum of four to five years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Thorough knowledge of bank and branch policies, procedures, and support systems
Thorough knowledge of all retail products and services
Strong customer service and interpersonal skills
Experience participating in sales campaigns and promotions
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 4 Basic Qualifications
High school diploma or equivalent
Minimum of five years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Advanced knowledge of bank and branch policies, procedures, and support systems
Thorough knowledge of all retail products and services
Strong customer service and interpersonal skills
Experience participating in sales campaigns and promotions
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Previous supervisory experience (preferred)
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and safe leave accruals (up to 80 hours per calendar year)
Pay Range: $20.00 – $22.00
U.S. Bank is an equal‑opportunity employer.
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
#J-18808-Ljbffr
Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career—try new things, learn new skills, and discover what you excel at—all from Day One.
Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels (in‑person, by appointment, and virtually) to provide the best possible counsel while adopting a digital‑first mindset.
Strong client relationships are built on trust, assessment of banking needs, and providing education on available deposit and loan products.
Consultants identify solutions for new and existing clients, maintain knowledge of consumer and business banking products—including digital products—and provide a consistent optimal client experience.
They open new consumer and business accounts, complete service requests, submit credit applications, and proactively educate clients on emerging self‑service digital offerings.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
Candidates will undergo the required registration process, which includes a criminal background and credit check.
Failure to meet or maintain any NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in rescission of an offer or termination of employment.
Location Expectations This role requires working from a U.S. Bank location for all scheduled work days.
Client Relationship Consultant 1 Basic Qualifications
High school diploma or equivalent
Minimum of one to two years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Basic knowledge of bank and branch policies, procedures, and support systems
Strong customer service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Basic proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 2 Basic Qualifications
High school diploma or equivalent
Minimum of three to four years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Thorough knowledge of bank and branch policies, procedures, and support systems
Strong customer service and interpersonal skills
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 3 Basic Qualifications
High school diploma or equivalent
Minimum of four to five years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Thorough knowledge of bank and branch policies, procedures, and support systems
Thorough knowledge of all retail products and services
Strong customer service and interpersonal skills
Experience participating in sales campaigns and promotions
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Client Relationship Consultant 4 Basic Qualifications
High school diploma or equivalent
Minimum of five years of job‑related retail banking experience or a combination of experience and commensurate training
Preferred Skills / Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow‑up
Effective engagement and communication with clients
Advanced knowledge of bank and branch policies, procedures, and support systems
Thorough knowledge of all retail products and services
Strong customer service and interpersonal skills
Experience participating in sales campaigns and promotions
Experience demonstrating digital products and self‑service technologies
Ability to identify a customer’s true needs while leveraging a digital‑first mindset
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively
Experience in the financial services industry (preferred)
Previous supervisory experience (preferred)
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and safe leave accruals (up to 80 hours per calendar year)
Pay Range: $20.00 – $22.00
U.S. Bank is an equal‑opportunity employer.
We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
#J-18808-Ljbffr