Indexing Clerk-Data Entry Specialist
Vital Records Control (VRC), Manchester, NH, United States
Centralized Indexer
The Centralized Indexer is responsible for reviewing scanned document images and entering accurate metadata and index values into ImageTrust software to support centralized indexing operations across all ECM sites nationwide. This role ensures digital records are properly categorized, searchable, and compliant with customer specifications and internal quality standards. The position requires strong accuracy, consistency, attention to detail, confidentiality, and the ability to meet established productivity benchmarks in a centralized production environment. This is an in-office position (not remote) requiring a dependable, detail-oriented professional with a strong background in data entry and an optimistic attitude who receives constructive feedback well. The ideal candidate will have more than three years of experience in an office environment, particularly in quality control or data management, and a stable work history with two or more years of tenure at each previous position. Essential functions include retrieving scanned document images within ImageTrust software, indexing each document according to detailed job specifications and customer requirements, entering accurate metadata and index values into designated data fields, verifying image clarity, completeness, orientation, and document integrity during the indexing process, identifying incomplete, inconsistent, or inaccurate information and escalating issues appropriately, maintaining established productivity benchmarks and accuracy thresholds, achieving minimum production standards consistent with departmental expectations, adapting to changing customer specifications and indexing requirements, maintaining strict confidentiality of customer records and complying with data security policies, and performing additional duties as assigned. Performance expectations include maintaining indexing accuracy in alignment with departmental standards, sustaining production levels aligned with centralized throughput goals, minimum 8,000 keystrokes per hour preferred, consistent adherence to customer-specific indexing standards, demonstrating reliability, punctuality, and consistent attendance, and maintaining a positive, professional attitude and responding constructively to feedback. Competencies include strong attention to detail and proofreading ability, ability to challenge incomplete or inaccurate information, ability to follow detailed work instructions and project specifications, proficiency in computer data entry systems and web-based platforms, strong organizational and time management skills, ability to work independently within a centralized workflow model, ability to perform in a fast-paced production environment, aptitude for learning new software systems, and professional communication skills. Physical demands include sitting constantly, typing and keyboard use constantly, and ability to read detailed information from a computer monitor for extended periods. Education and experience requirements include high school diploma or equivalent required, data entry experience required, 3+ years of experience in an office environment, preferably related to quality control or data management, some college or technical education preferred but not required, stable employment history (minimum 2 years tenure at each previous position preferred), ability to type accurately at consistent production speeds, must be able and willing to communicate effectively in English, and must follow company policies and procedures. Compensation: $16.50
$17.50 per hour (rate of pay is a required field when applying) Work Environment: Onsite, not remote, governed by confidentiality and data protection standards.
The Centralized Indexer is responsible for reviewing scanned document images and entering accurate metadata and index values into ImageTrust software to support centralized indexing operations across all ECM sites nationwide. This role ensures digital records are properly categorized, searchable, and compliant with customer specifications and internal quality standards. The position requires strong accuracy, consistency, attention to detail, confidentiality, and the ability to meet established productivity benchmarks in a centralized production environment. This is an in-office position (not remote) requiring a dependable, detail-oriented professional with a strong background in data entry and an optimistic attitude who receives constructive feedback well. The ideal candidate will have more than three years of experience in an office environment, particularly in quality control or data management, and a stable work history with two or more years of tenure at each previous position. Essential functions include retrieving scanned document images within ImageTrust software, indexing each document according to detailed job specifications and customer requirements, entering accurate metadata and index values into designated data fields, verifying image clarity, completeness, orientation, and document integrity during the indexing process, identifying incomplete, inconsistent, or inaccurate information and escalating issues appropriately, maintaining established productivity benchmarks and accuracy thresholds, achieving minimum production standards consistent with departmental expectations, adapting to changing customer specifications and indexing requirements, maintaining strict confidentiality of customer records and complying with data security policies, and performing additional duties as assigned. Performance expectations include maintaining indexing accuracy in alignment with departmental standards, sustaining production levels aligned with centralized throughput goals, minimum 8,000 keystrokes per hour preferred, consistent adherence to customer-specific indexing standards, demonstrating reliability, punctuality, and consistent attendance, and maintaining a positive, professional attitude and responding constructively to feedback. Competencies include strong attention to detail and proofreading ability, ability to challenge incomplete or inaccurate information, ability to follow detailed work instructions and project specifications, proficiency in computer data entry systems and web-based platforms, strong organizational and time management skills, ability to work independently within a centralized workflow model, ability to perform in a fast-paced production environment, aptitude for learning new software systems, and professional communication skills. Physical demands include sitting constantly, typing and keyboard use constantly, and ability to read detailed information from a computer monitor for extended periods. Education and experience requirements include high school diploma or equivalent required, data entry experience required, 3+ years of experience in an office environment, preferably related to quality control or data management, some college or technical education preferred but not required, stable employment history (minimum 2 years tenure at each previous position preferred), ability to type accurately at consistent production speeds, must be able and willing to communicate effectively in English, and must follow company policies and procedures. Compensation: $16.50
$17.50 per hour (rate of pay is a required field when applying) Work Environment: Onsite, not remote, governed by confidentiality and data protection standards.