Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 4/30/26
Carenet Health, San Antonio, TX, United States
Overview
Carenet Health is offering a remote work-from-home position for a Healthcare Customer Service Representative. The role includes outreach and support for patients and members via phone and email, assisting with scheduling and benefits, and conducting surveys.
Responsibilities
Make outbound calls to patients, members, and customers.
Outreach to patients to schedule appointments for preventive health screenings and assess for high risk or other healthcare appointments.
Help patients make decisions that enhance their healthcare experience.
Make welcome calls and assist members and patients with benefits and insurance information.
Conduct outbound survey calls.
Make a difference in someone’s life.
Qualifications
High School Diploma or General Education Degree (GED) required.
Strong computer experience (data entry, screen navigation, keyboarding).
Experience with Microsoft Outlook (email) and Word.
Excellent customer service skills.
Ability to adhere to daily schedules and duties.
Excellent oral and written communication skills.
Demonstrated caring and compassion.
Ability to provide at least two monitors, 22 inches with HDMI and DisplayPort.
Compensation & Benefits Wage: $15.00 per hour.
Benefits include health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Remote Work & Working At Home
Safety: choose a consistent work area/office, make your area physically safe, stay organized, personalize your desk.
Security: privacy matters, keep it quiet, protect your computer.
Support: communicate, coaching for performance, quality matters.
Success: prepare for work, prepare mentally, use resources, take outside breaks.
Equal Opportunity Employer Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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Responsibilities
Make outbound calls to patients, members, and customers.
Outreach to patients to schedule appointments for preventive health screenings and assess for high risk or other healthcare appointments.
Help patients make decisions that enhance their healthcare experience.
Make welcome calls and assist members and patients with benefits and insurance information.
Conduct outbound survey calls.
Make a difference in someone’s life.
Qualifications
High School Diploma or General Education Degree (GED) required.
Strong computer experience (data entry, screen navigation, keyboarding).
Experience with Microsoft Outlook (email) and Word.
Excellent customer service skills.
Ability to adhere to daily schedules and duties.
Excellent oral and written communication skills.
Demonstrated caring and compassion.
Ability to provide at least two monitors, 22 inches with HDMI and DisplayPort.
Compensation & Benefits Wage: $15.00 per hour.
Benefits include health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Remote Work & Working At Home
Safety: choose a consistent work area/office, make your area physically safe, stay organized, personalize your desk.
Security: privacy matters, keep it quiet, protect your computer.
Support: communicate, coaching for performance, quality matters.
Success: prepare for work, prepare mentally, use resources, take outside breaks.
Equal Opportunity Employer Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
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