
FinTech Customer Success Specialist
Figure Markets, Charlotte, NC, United States
A financial technology company is seeking a Customer Success Associate in Charlotte, NC. This role involves handling customer inquiries via phone, chat, and email. Responsibilities include guiding customers through the application process, providing technical support, and ensuring a positive customer experience. Candidates should have at least 1 year in a customer-facing role and strong communication skills. The position offers a full-time schedule with benefits, including comprehensive health insurance and paid family leave.
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