Parts Counter Salesperson, 2nd shift- Canton, OH.
Hill International Trucks & Hill Idealease, East Canton, OH, United States
Description
Hill International Trucks, the Tri-State area\'s largest medium- and heavy-duty truck and trailer dealership, is currently looking for a full-time Parts Counter Salesperson. The primary responsibility is to sell parts to all customers, over the counter, through the shop or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Hours
Mon-Fri from 3:30pm–midnight and Saturdays 7:30am–4pm as needed. Responsibilities
Informs customers of companion part requirements and specials and ensures exposure to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to ensure parts ordered are correct and pricing aligns with the estimate. Provides a high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials needing immediate attention. Locates out-of-stock parts from outside sources and submits emergency orders if necessary. Notifies the service advisor and customer when special-ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to the body shop, ensuring all parts are tagged with customer names and job numbers. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and manages items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Ensures internal requests for parts are billed on service repair orders. Receives payments from retail customers or obtains credit authorization. Ensures all charge sales are signed by the customer and that customers receive their copy of the invoice. Issues credit for parts returned, ensuring the original invoice or its number is available for verification. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered; cleans computer terminals and printers daily. Participates in all available training programs and stays current on new products and updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. Qualifications
High school diploma or GED; or 1-3 months related experience or training; or equivalent combination of education and experience. 1-2 years of prior experience in an automotive, heavy-duty truck or tractor parts sales role preferred. Valid driver\'s license. Punctual, reliable with strong work ethic and service standards. Reliable transportation. Ability to interpret vendor catalogs. Ability to use parts department computer systems, calculators, forklifts and hand trucks. Ability to use mechanical tools such as crimpers, cutters, pliers, wrenches, and tape measures. Ability to pass a pre-employment drug screen and background check. Benefits
Excellent pay (salary + bonuses) based on experience (BOE). Medical, Dental, & Prescription Drug coverage. Regular performance reviews and opportunities for advancement. 401(k) with 4% company match. Paid time off for vacations and holidays. Paid uniforms. Requirements
Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law. Salary: $22-$27 per hour + bonuses based on experience (BOE).
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Hill International Trucks, the Tri-State area\'s largest medium- and heavy-duty truck and trailer dealership, is currently looking for a full-time Parts Counter Salesperson. The primary responsibility is to sell parts to all customers, over the counter, through the shop or on the phone. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Hours
Mon-Fri from 3:30pm–midnight and Saturdays 7:30am–4pm as needed. Responsibilities
Informs customers of companion part requirements and specials and ensures exposure to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to ensure parts ordered are correct and pricing aligns with the estimate. Provides a high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials needing immediate attention. Locates out-of-stock parts from outside sources and submits emergency orders if necessary. Notifies the service advisor and customer when special-ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to the body shop, ensuring all parts are tagged with customer names and job numbers. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and manages items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Ensures internal requests for parts are billed on service repair orders. Receives payments from retail customers or obtains credit authorization. Ensures all charge sales are signed by the customer and that customers receive their copy of the invoice. Issues credit for parts returned, ensuring the original invoice or its number is available for verification. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts. Sets up orders for daily shipment, delivery, or pick-up. Solicits assigned accounts by phone. Keeps front and rear counter areas clean and uncluttered; cleans computer terminals and printers daily. Participates in all available training programs and stays current on new products and updates. Participates with the parts manager in maintaining a lost sales tracking program. Maintains professional appearance. Qualifications
High school diploma or GED; or 1-3 months related experience or training; or equivalent combination of education and experience. 1-2 years of prior experience in an automotive, heavy-duty truck or tractor parts sales role preferred. Valid driver\'s license. Punctual, reliable with strong work ethic and service standards. Reliable transportation. Ability to interpret vendor catalogs. Ability to use parts department computer systems, calculators, forklifts and hand trucks. Ability to use mechanical tools such as crimpers, cutters, pliers, wrenches, and tape measures. Ability to pass a pre-employment drug screen and background check. Benefits
Excellent pay (salary + bonuses) based on experience (BOE). Medical, Dental, & Prescription Drug coverage. Regular performance reviews and opportunities for advancement. 401(k) with 4% company match. Paid time off for vacations and holidays. Paid uniforms. Requirements
Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law. Salary: $22-$27 per hour + bonuses based on experience (BOE).
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