Strategic CSM for Global Law Firms

A leading SaaS company in Chicago is seeking a Principal Customer Success Manager to oversee enterprise law firm clients. This role focuses on maximizing customer value and retention by collaborating with internal teams and managing strategic relationships. Candidates should have over 10 years of experience in customer success or relationship management, especially with C-Suite stakeholders. The position offers a competitive salary and a flexible working policy to support work-life balance. #J-18808-Ljbffr