
CX Insights & Dashboards Analyst
Global Payments, Charlotte, NC, United States
A payments technology firm is seeking a CX Reporting & Insights Associate to enhance customer experience by transforming complex data into impactful stories. The role involves building Qualtrics dashboards, analyzing customer feedback, and providing actionable insights to various stakeholders. Candidates should possess a Bachelor's degree in a related field, 1-3 years of relevant experience, and strong skills in Excel and data visualization tools. This position offers a hybrid work model in Charlotte, North Carolina.
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