Senior Director Technical Program Management
Zebra Technologies, Holtsville, NY, United States
Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.
Location Role is required to be onsite in the Holtsville, NY office. (Hybrid – Minimum of 4 days in the office per week).
What We’re Looking For The Asset Visibility Solutions (Scan, Print, and Supplies & Sensors Products) Senior Director of Technical Program Management is at the forefront of driving innovation, creating value, and delivering tailored solutions across industry verticals. This position requires a blend of strategic thinking, industry expertise, problem‑solving capabilities, and a customer‑centric approach to bridge the gap between market needs and organizational offerings. You will be a catalyst for innovation, transforming how Zebra’s scanning, printing, and supplies are integrated and delivered. As a Senior Director of Technical Program Manager you will be responsible for the successful launch of Zebra's products and services to market.
Responsibilities
Works collaboratively with other senior leaders to align on and set the strategic direction for Program Management organization, aligned with overall company strategic initiatives. Contributes significantly to roadmap planning for product/services lines supported.
Recognized as an influential leader within Zebra.
Establishes the Program Management Office for one or more Business Units, and acts to coordinate Program Management practices across Business Unit PMO's. Sets standards for all program management activities including new product development process, program management tools, templates, deliverables, checklists, presentation formats, etc. Establishes continuous improvement process for new product development.
Manages the development and implementation of a company's products and services to success, primarily through providing direction and oversight to subordinate program managers. Oversees the work of subordinate Program Managers to stay informed, and ensure success of all programs under scope. Acts as escalation point for Program Managers in all aspects of managing the program including resourcing, accountability for deliverables, budget, time phasing or de‑scoping of the program.
Recognized as an "expert" in the business function in which programs operate and in program management discipline. Can use business/process expertise to identify potential issues, challenge assumptions and effectively participate in solutions discussions. Able to use this knowledge in status updates and presentations, and provide clarifying information where necessary.
Collects, summarizes and leads executive reporting for programs under scope.
Coaches/develops knowledge of subordinate program managers in internal process and key work skills.
Typically directly supervises one or more Directors or Senior Managers.
Has overall control of planning, staffing, managing expense priorities, and recommending and implementing changes to business processes.
Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters.
Minimum Qualifications
Bachelor’s degree (ideally technical degree - Comp. Science/Mechanical Eng/Electrical Eng/Software Eng).
20+ years’ of experience (ideally with global team, strategic/technical exp./driving a portfolio-hardware/software/solutions team).
Minimum 7+ years management experience (ideally Global Mgmt./matrix organization).
Full‑life cycle Product Management experience.
Go to market customer experience- customer facing experience.
Preferred Qualifications
Advanced management skills including setting direction, driving accountability in the team, selecting and developing talent.
Advocate and promoter of Artificial Intelligence with experience to drive innovative ideas to improve process and gain efficiencies.
Strong proficiency in data analysis, market research, and utilizing insights.
Advanced coaching skills, particularly in the areas of influence/matrix management.
Advanced collaborative skills at executive level.
Advanced communication and facilitation skills, including conflict management. Formal training preferred.
Advanced presentation skills. Demonstrated comfort in presenting to executive level cross‑functional audiences.
Demonstrated expert knowledge of advanced concepts with program management approaches, tools and methodologies.
PMP certification preferred.
Ability to coach/mentor less senior PMs in PM fundamentals.
Advanced skills in PC based documentation tools including MS Office, MS Project, Gemini, Power BI.
Advanced skills in delegation and follow up.
Demonstrated knowledge/experience for enterprise based hardware, software and services solutions.
Equal Opportunity Employer Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pay Range $198,520.00 - $297,780.00 Annual
Incentive Compensation In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 30% of base pay, in accordance with the terms of the applicable incentive plan.
Zebra Total Rewards Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Benefits We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual company‑wide well‑being day to promote revitalization and success.
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Location Role is required to be onsite in the Holtsville, NY office. (Hybrid – Minimum of 4 days in the office per week).
What We’re Looking For The Asset Visibility Solutions (Scan, Print, and Supplies & Sensors Products) Senior Director of Technical Program Management is at the forefront of driving innovation, creating value, and delivering tailored solutions across industry verticals. This position requires a blend of strategic thinking, industry expertise, problem‑solving capabilities, and a customer‑centric approach to bridge the gap between market needs and organizational offerings. You will be a catalyst for innovation, transforming how Zebra’s scanning, printing, and supplies are integrated and delivered. As a Senior Director of Technical Program Manager you will be responsible for the successful launch of Zebra's products and services to market.
Responsibilities
Works collaboratively with other senior leaders to align on and set the strategic direction for Program Management organization, aligned with overall company strategic initiatives. Contributes significantly to roadmap planning for product/services lines supported.
Recognized as an influential leader within Zebra.
Establishes the Program Management Office for one or more Business Units, and acts to coordinate Program Management practices across Business Unit PMO's. Sets standards for all program management activities including new product development process, program management tools, templates, deliverables, checklists, presentation formats, etc. Establishes continuous improvement process for new product development.
Manages the development and implementation of a company's products and services to success, primarily through providing direction and oversight to subordinate program managers. Oversees the work of subordinate Program Managers to stay informed, and ensure success of all programs under scope. Acts as escalation point for Program Managers in all aspects of managing the program including resourcing, accountability for deliverables, budget, time phasing or de‑scoping of the program.
Recognized as an "expert" in the business function in which programs operate and in program management discipline. Can use business/process expertise to identify potential issues, challenge assumptions and effectively participate in solutions discussions. Able to use this knowledge in status updates and presentations, and provide clarifying information where necessary.
Collects, summarizes and leads executive reporting for programs under scope.
Coaches/develops knowledge of subordinate program managers in internal process and key work skills.
Typically directly supervises one or more Directors or Senior Managers.
Has overall control of planning, staffing, managing expense priorities, and recommending and implementing changes to business processes.
Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters.
Minimum Qualifications
Bachelor’s degree (ideally technical degree - Comp. Science/Mechanical Eng/Electrical Eng/Software Eng).
20+ years’ of experience (ideally with global team, strategic/technical exp./driving a portfolio-hardware/software/solutions team).
Minimum 7+ years management experience (ideally Global Mgmt./matrix organization).
Full‑life cycle Product Management experience.
Go to market customer experience- customer facing experience.
Preferred Qualifications
Advanced management skills including setting direction, driving accountability in the team, selecting and developing talent.
Advocate and promoter of Artificial Intelligence with experience to drive innovative ideas to improve process and gain efficiencies.
Strong proficiency in data analysis, market research, and utilizing insights.
Advanced coaching skills, particularly in the areas of influence/matrix management.
Advanced collaborative skills at executive level.
Advanced communication and facilitation skills, including conflict management. Formal training preferred.
Advanced presentation skills. Demonstrated comfort in presenting to executive level cross‑functional audiences.
Demonstrated expert knowledge of advanced concepts with program management approaches, tools and methodologies.
PMP certification preferred.
Ability to coach/mentor less senior PMs in PM fundamentals.
Advanced skills in PC based documentation tools including MS Office, MS Project, Gemini, Power BI.
Advanced skills in delegation and follow up.
Demonstrated knowledge/experience for enterprise based hardware, software and services solutions.
Equal Opportunity Employer Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pay Range $198,520.00 - $297,780.00 Annual
Incentive Compensation In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 30% of base pay, in accordance with the terms of the applicable incentive plan.
Zebra Total Rewards Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Benefits We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual company‑wide well‑being day to promote revitalization and success.
#J-18808-Ljbffr