
Agency Deputy Director
State of Washington, Bay View, WA, United States
Agency Deputy Director
Location DFI headquarters is located in Tumwater, WA, just minutes from Olympia and I-5.
Duties The Deputy Director is a high‑level leadership position exempt from state civil service that serves as a member of the agency Executive Management Team. The Deputy Director coordinates and implements agency‑wide policy initiatives, serves on statewide committees, and manages strategic direction and policy development. The Deputy Director reports directly to the Director and, in the Director’s absence, is empowered to perform all duties of the Director except approval or disapproval of new charters, licenses and branches.
Responsibilities
Directly manage agency‑wide policy, legislative, public records and risk management activities for the agency.
Support the health and growth of responsible financial service providers; deliver innovative, effective, and culturally relevant services; innovate and improve efficiency and performance.
Facilitate and coordinate projects with agency‑wide focus and manage the communication of issues, policy development, and implementation approaches for areas such as budget development, strategic planning, and process improvement.
Ensure effective communication throughout the agency to manage projects and to ensure agency managers understand statewide and internal policies and the strategic direction of their programs and divisions.
Develop and interpret policy on behalf of the Director, negotiate resolutions to policy, legislative, risk management and other issues on the Director’s behalf, and make decisions that will have far‑reaching effects throughout our state’s financial institutions industry and economy.
Act independently to ensure accurate and timely communication with internal and external stakeholders.
Act in consultation with the Director on highly sensitive issues.
Provide guidance and management of the agency’s day‑to‑day operational and policy matters.
Manage and directly supervise the agency’s Policy Director, Director of Human Resources, DEI Director, the CHP Oversight Committee Program Manager and maintain dotted‑line supervision of WA Saves Program Manager.
The Deputy Director has significant influence and impact on the agency’s $86,260,000 operating budget through various responsibilities.
Qualifications Required Education, Experience, and Competencies
Possess a strong legal background and a broad knowledge of state and federal laws and policies impacting financial institutions and financial service providers.
Have strong management experience and knowledge of strategic planning processes including business planning, quality process planning, budget development and administration, performance measurement, Lean, and other management principles.
Have strong written and oral communication skills and be an effective public speaker.
Be able to multi‑task, working with problems in several diverse areas in a parallel fashion.
Effectively delegate tasks and authority and manage a diverse portfolio of responsibilities.
Prioritize conflicting objectives and exercise good judgment in allocating resources to meet mutually exclusive demands.
Coach, mentor and develop professional staff.
Possess a good understanding of the legislative process and have a broad knowledge of legal processes and state administrative procedures relating to the litigation of administrative orders.
Have strong negotiation and consensus building skills to work with stakeholders in developing legislative and policy proposals.
Possess good judgment and communication skills to conduct media relations in the consumer services area.
Have knowledge and skills to manage information systems and database projects, and to facilitate process improvement initiatives.
Have strong legal analytical skills to resolve complex interpretive issues involving the application of state and federal law and regulations.
Possess very strong skills in personally communicating with angry or upset members of the public or regulated individuals and be skilled at addressing or responding to their concerns so that they feel heard and treated respectfully and fairly.
Preferred/Desired Education, Experience, and Competencies
Desired education: a Juris Doctor degree or equivalent law degree is preferred.
Regulatory experience with regulated entities is preferred.
Benefits
Medical, dental, and vision insurance, retirement and deferred compensation, and generous paid vacation, sick leave, and holidays.
Healthy work‑life balance, wellness benefits, and ability to work in a hybrid work environment. Commitment to diversity, equity, and inclusion where every person is recognized and valued.
Professional development and continuing education opportunities, including DFI’s in‑house CLE program and other training that ensures employees are successful.
Tuition reimbursement up to $5,250 per calendar year toward pursuit of advanced degrees or certifications.
Eligible for Public Service Loan Forgiveness.
Washington State is an Equal Opportunity Employer.
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Location DFI headquarters is located in Tumwater, WA, just minutes from Olympia and I-5.
Duties The Deputy Director is a high‑level leadership position exempt from state civil service that serves as a member of the agency Executive Management Team. The Deputy Director coordinates and implements agency‑wide policy initiatives, serves on statewide committees, and manages strategic direction and policy development. The Deputy Director reports directly to the Director and, in the Director’s absence, is empowered to perform all duties of the Director except approval or disapproval of new charters, licenses and branches.
Responsibilities
Directly manage agency‑wide policy, legislative, public records and risk management activities for the agency.
Support the health and growth of responsible financial service providers; deliver innovative, effective, and culturally relevant services; innovate and improve efficiency and performance.
Facilitate and coordinate projects with agency‑wide focus and manage the communication of issues, policy development, and implementation approaches for areas such as budget development, strategic planning, and process improvement.
Ensure effective communication throughout the agency to manage projects and to ensure agency managers understand statewide and internal policies and the strategic direction of their programs and divisions.
Develop and interpret policy on behalf of the Director, negotiate resolutions to policy, legislative, risk management and other issues on the Director’s behalf, and make decisions that will have far‑reaching effects throughout our state’s financial institutions industry and economy.
Act independently to ensure accurate and timely communication with internal and external stakeholders.
Act in consultation with the Director on highly sensitive issues.
Provide guidance and management of the agency’s day‑to‑day operational and policy matters.
Manage and directly supervise the agency’s Policy Director, Director of Human Resources, DEI Director, the CHP Oversight Committee Program Manager and maintain dotted‑line supervision of WA Saves Program Manager.
The Deputy Director has significant influence and impact on the agency’s $86,260,000 operating budget through various responsibilities.
Qualifications Required Education, Experience, and Competencies
Possess a strong legal background and a broad knowledge of state and federal laws and policies impacting financial institutions and financial service providers.
Have strong management experience and knowledge of strategic planning processes including business planning, quality process planning, budget development and administration, performance measurement, Lean, and other management principles.
Have strong written and oral communication skills and be an effective public speaker.
Be able to multi‑task, working with problems in several diverse areas in a parallel fashion.
Effectively delegate tasks and authority and manage a diverse portfolio of responsibilities.
Prioritize conflicting objectives and exercise good judgment in allocating resources to meet mutually exclusive demands.
Coach, mentor and develop professional staff.
Possess a good understanding of the legislative process and have a broad knowledge of legal processes and state administrative procedures relating to the litigation of administrative orders.
Have strong negotiation and consensus building skills to work with stakeholders in developing legislative and policy proposals.
Possess good judgment and communication skills to conduct media relations in the consumer services area.
Have knowledge and skills to manage information systems and database projects, and to facilitate process improvement initiatives.
Have strong legal analytical skills to resolve complex interpretive issues involving the application of state and federal law and regulations.
Possess very strong skills in personally communicating with angry or upset members of the public or regulated individuals and be skilled at addressing or responding to their concerns so that they feel heard and treated respectfully and fairly.
Preferred/Desired Education, Experience, and Competencies
Desired education: a Juris Doctor degree or equivalent law degree is preferred.
Regulatory experience with regulated entities is preferred.
Benefits
Medical, dental, and vision insurance, retirement and deferred compensation, and generous paid vacation, sick leave, and holidays.
Healthy work‑life balance, wellness benefits, and ability to work in a hybrid work environment. Commitment to diversity, equity, and inclusion where every person is recognized and valued.
Professional development and continuing education opportunities, including DFI’s in‑house CLE program and other training that ensures employees are successful.
Tuition reimbursement up to $5,250 per calendar year toward pursuit of advanced degrees or certifications.
Eligible for Public Service Loan Forgiveness.
Washington State is an Equal Opportunity Employer.
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