Analyst, Absence Management
National Grid, Syracuse, NY, United States
About us
National Grid is hiring an Absence Management Analyst for our Absence & Disability department, based in Upstate NY, preferably in Syracuse, NY. This is a Hybrid role with time spent in the office as needed. This position supports our commitment to employee wellbeing and operational excellence by ensuring effective management of employee absences and workers' compensation cases.
Every day, we deliver safe and reliable energy to homes, communities, and businesses. Our people are at the heart of everything we do, and we are dedicated to supporting their health, safety, and ability to contribute to our mission. As we continue to evolve, we need team members who are proactive, collaborative, and committed to continuous improvement.
Job Purpose The Absence Management Analyst, reporting to the Manager of Absence & Disability, provides expert support and guidance on all employee absence-related matters. This role manages daily case consultations with third‑party administrators, including assessing return‑to‑work eligibility. The analyst monitors and analyses absences using data analytics to determine whether absence days are protected under applicable laws. Additionally, the role supports the development and enhancement of reporting tools, including building out Power BI dashboards, to improve absence management insights and compliance with federal, state, and local leave laws such as FMLA and New York State Paid Leave programs.
Key Accountabilities
Carry out daily case management consultations with Absence Management Third Party Administrators concerning employee absence and return to work issues
Conduct monthly absence review meetings with business and Labor Relations to identify absence trends and develop return to work strategies
Analyse claim information to support the department's decision‑making process
Monitor and distribute absence management reports so that stakeholders are fully informed on employee absence
Maintain monitor and review workers compensation claims to ensure accurate reporting and avoid overpayment of claims
Develop and maintain effective relationships with key stakeholders to share best practices and provide technical advice
Manage the day‑to‑day relationship with the workers compensation Third Party Administrator including interpretation and application of established contractual agreements and state laws
Monitor leave usage to prevent overuse, underuse, or policy violations
Manage the return‑to‑work process to ensure seamless process for supervisors, employees and the medical team
Ensure compliance with federal, state, and local leave laws (e.g., FMLA, NY State Paid Leave programs)
Communicate clearly and professionally about complex or sensitive absence issues
Support managers with attendance concerns and policy application
Ability to make timely and effective decisions
Required Qualifications
Minimum of 3 years of experience in one or more of the following related fields: absence management, workers' compensation administration, employee health and wellbeing, human resources with a focus on leave and absence management, occupational health, disability case management, or labor relations related to absence and return‑to‑work processes.
Excellent written and verbal communication skills
Effective relationship/stakeholder management skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Preferred Qualifications
Bachelor's Degree
Salary $78,000 - $91,000 a year
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti‐discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
#J-18808-Ljbffr
Every day, we deliver safe and reliable energy to homes, communities, and businesses. Our people are at the heart of everything we do, and we are dedicated to supporting their health, safety, and ability to contribute to our mission. As we continue to evolve, we need team members who are proactive, collaborative, and committed to continuous improvement.
Job Purpose The Absence Management Analyst, reporting to the Manager of Absence & Disability, provides expert support and guidance on all employee absence-related matters. This role manages daily case consultations with third‑party administrators, including assessing return‑to‑work eligibility. The analyst monitors and analyses absences using data analytics to determine whether absence days are protected under applicable laws. Additionally, the role supports the development and enhancement of reporting tools, including building out Power BI dashboards, to improve absence management insights and compliance with federal, state, and local leave laws such as FMLA and New York State Paid Leave programs.
Key Accountabilities
Carry out daily case management consultations with Absence Management Third Party Administrators concerning employee absence and return to work issues
Conduct monthly absence review meetings with business and Labor Relations to identify absence trends and develop return to work strategies
Analyse claim information to support the department's decision‑making process
Monitor and distribute absence management reports so that stakeholders are fully informed on employee absence
Maintain monitor and review workers compensation claims to ensure accurate reporting and avoid overpayment of claims
Develop and maintain effective relationships with key stakeholders to share best practices and provide technical advice
Manage the day‑to‑day relationship with the workers compensation Third Party Administrator including interpretation and application of established contractual agreements and state laws
Monitor leave usage to prevent overuse, underuse, or policy violations
Manage the return‑to‑work process to ensure seamless process for supervisors, employees and the medical team
Ensure compliance with federal, state, and local leave laws (e.g., FMLA, NY State Paid Leave programs)
Communicate clearly and professionally about complex or sensitive absence issues
Support managers with attendance concerns and policy application
Ability to make timely and effective decisions
Required Qualifications
Minimum of 3 years of experience in one or more of the following related fields: absence management, workers' compensation administration, employee health and wellbeing, human resources with a focus on leave and absence management, occupational health, disability case management, or labor relations related to absence and return‑to‑work processes.
Excellent written and verbal communication skills
Effective relationship/stakeholder management skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Preferred Qualifications
Bachelor's Degree
Salary $78,000 - $91,000 a year
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti‐discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
#J-18808-Ljbffr