Sales Support Representative
Guarantee Trust Life Insurance Company, Glenview, IL, United States
Guarantee Trust Life Insurance Company (GTL) is currently seeking a
Sales Support Representative
to join our team!
Since 1936, GTL has offered cutting‑edge insurance solutions and personalized service for our policyholders and distributors, while supporting personal growth and civic involvement from our employees. We’re looking for candidates who are seeking meaningful work, want to invest in their growth, and contribute to a company built on timeless virtues and best business practices.
This position must be performed on‑site in our Chicagoland (Glenview, IL) office most days. Everyone receives three flexible remote days per month and six additional Friday PTO days each year, plus half‑day Fridays every week.
Key Responsibilities
Provide exceptional service and support via phone, chat, and email
Help onboard new agents by processing contracting paperwork
Provide ongoing day‑to‑day assistance to agents using various systems, products, and procedures
Meet daily performance standards
Perform other related duties as assigned
Qualifications
One year of experience in customer service, insurance, agency, or brokerage
Strong communication, organizational, and problem‑solving skills
Proficiency in Microsoft Office products
College degree preferred and/or equivalent experience
Interest in pursuing a career in sales, business development, or account management
Experience that will give you a head start
Experience in a call center environment
Previous sales experience
Understanding customer objections and how to resolve customer issues
Ability to establish strong relationships with customers
Coordinating cross‑functional work with other departments (i.e., Marketing, Commissions, or New Business departments)
The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.
Provided eligibility requirements are met, employees will be eligible for the following benefits:
Medical
Health Savings Account (including employer contribution)
Dental
Vision
Basic Life Insurance (full premium paid by employer)
Voluntary Employee, Spouse and Child Life Insurance
Short‑Term and Long‑Term Disability
Paid Holidays
Paid time off including vacation, personal days, and sick time
The amount of time off varies based on tenure and hours worked
401(k) and Profit‑Sharing retirement plan
The company matches contributions up to 2% provided the employee contributes a minimum of 3%
The company may make a discretionary contribution to the Profit‑Sharing plan
EOE m/f/d/v
#J-18808-Ljbffr
Sales Support Representative
to join our team!
Since 1936, GTL has offered cutting‑edge insurance solutions and personalized service for our policyholders and distributors, while supporting personal growth and civic involvement from our employees. We’re looking for candidates who are seeking meaningful work, want to invest in their growth, and contribute to a company built on timeless virtues and best business practices.
This position must be performed on‑site in our Chicagoland (Glenview, IL) office most days. Everyone receives three flexible remote days per month and six additional Friday PTO days each year, plus half‑day Fridays every week.
Key Responsibilities
Provide exceptional service and support via phone, chat, and email
Help onboard new agents by processing contracting paperwork
Provide ongoing day‑to‑day assistance to agents using various systems, products, and procedures
Meet daily performance standards
Perform other related duties as assigned
Qualifications
One year of experience in customer service, insurance, agency, or brokerage
Strong communication, organizational, and problem‑solving skills
Proficiency in Microsoft Office products
College degree preferred and/or equivalent experience
Interest in pursuing a career in sales, business development, or account management
Experience that will give you a head start
Experience in a call center environment
Previous sales experience
Understanding customer objections and how to resolve customer issues
Ability to establish strong relationships with customers
Coordinating cross‑functional work with other departments (i.e., Marketing, Commissions, or New Business departments)
The pay range provided is not a guarantee of compensation. The range reflects potential pay for the job grade at the time of this posting. Compensation will depend on several factors such as specific competencies, relevant education and experience, qualifications, and industry certifications. Compensation ranges are subject to change and may be higher or lower than the range described above.
Provided eligibility requirements are met, employees will be eligible for the following benefits:
Medical
Health Savings Account (including employer contribution)
Dental
Vision
Basic Life Insurance (full premium paid by employer)
Voluntary Employee, Spouse and Child Life Insurance
Short‑Term and Long‑Term Disability
Paid Holidays
Paid time off including vacation, personal days, and sick time
The amount of time off varies based on tenure and hours worked
401(k) and Profit‑Sharing retirement plan
The company matches contributions up to 2% provided the employee contributes a minimum of 3%
The company may make a discretionary contribution to the Profit‑Sharing plan
EOE m/f/d/v
#J-18808-Ljbffr