Community Liaison & Marketer (Dallas)
Cambridge Caregivers, Dallas, TX, United States
About The Position
The Community Liaison is responsible for driving business development through targeted outreach to key community partners, including healthcare providers, clergy, and other local influences. This role requires close coordination with internal departments such as Scheduling, Quality Assurance, Finance, and Client On‑boarding to ensure seamless service delivery.
Location: North Dallas, Plano, Frisco, McKinney.
Responsibilities
Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
Actively seek out networking opportunities both inside and outside the industry. Participate in boards, committees, clubs, and other social gatherings to raise the profile and reputation of the Company.
Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, company policies and practices.
Guide clients through the Engagement Documents when needed and follow up with clients missing data.
Conduct initial visits and client assessments upon engagement of Company services.
Carry out follow‑up visits as necessary and ensure continued engagement with long‑term clients.
Coordinate visits, care‑plan updates, and non‑medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
Maintain regular and effective communication with staff on your assignments and facilitate closed‑loop communication between staff, the client, and Scheduling.
Engage with and get to know staff to assist Scheduling with positioning appropriate assets with your clients.
Assist with and attend regular staff round tables.
Represent the Agency at conferences, expos, and vendor fairs.
Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecasts.
Assist in follow‑up from marketing events, communication, and campaigns.
Cooperate with the Regional Development Director and COO to set realistic targets and budgets.
Coordinate with Scheduling and Finance to ensure accuracy of client billing.
Communicate with HR and Scheduling to keep operational staff apprised of upcoming staffing needs.
Core Competencies and Qualifications
Minimum of 5 years’ experience (10+ years preferred) in Marketing, Sales, B2C, Customer Service, Community Engagement, Communication, Healthcare Sales, Services Sales, Home Health.
Bachelor’s degree preferred.
Excellent oral and written communication and presentation skills.
Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
Ability to work selectively with all levels of the organization.
Creativity and on‑the‑spot thinking.
Calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations.
Aptitude for performing a variety of functions, multi‑tasking, and picking up ad‑hoc projects or new skill sets when directed.
Self‑management and follow‑through on growth targets.
Initiative, discretion, enthusiasm, and a desire to promote the mission and values of the Company.
Proficient with MS Office.
CRM experience.
Job Details
Full‑time, Flexible, In‑Person.
Must be located in North Dallas, Plano, Frisco or McKinney and willing/able to commute to the Dallas office at least 3 days/week.
Must also be willing to work from home on weekends and outside of regular business hours.
Benefits
401 K with 4% match.
Health, Dental & Vision insurance.
Gas stipend.
Base pay plus bonus opportunities and commissions.
Paid time off.
Employee Assistance Program.
Cambridge Caregivers is an Equal Opportunity Employer. Cambridge Caregivers is committed to providing high‑quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on client care needs and an individual’s qualification without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by law in the locations where we operate.
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Location: North Dallas, Plano, Frisco, McKinney.
Responsibilities
Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
Actively seek out networking opportunities both inside and outside the industry. Participate in boards, committees, clubs, and other social gatherings to raise the profile and reputation of the Company.
Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, company policies and practices.
Guide clients through the Engagement Documents when needed and follow up with clients missing data.
Conduct initial visits and client assessments upon engagement of Company services.
Carry out follow‑up visits as necessary and ensure continued engagement with long‑term clients.
Coordinate visits, care‑plan updates, and non‑medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
Maintain regular and effective communication with staff on your assignments and facilitate closed‑loop communication between staff, the client, and Scheduling.
Engage with and get to know staff to assist Scheduling with positioning appropriate assets with your clients.
Assist with and attend regular staff round tables.
Represent the Agency at conferences, expos, and vendor fairs.
Utilize company CRM and other software to manage the client pipeline, track referral sources, prospective clients, and forecasts.
Assist in follow‑up from marketing events, communication, and campaigns.
Cooperate with the Regional Development Director and COO to set realistic targets and budgets.
Coordinate with Scheduling and Finance to ensure accuracy of client billing.
Communicate with HR and Scheduling to keep operational staff apprised of upcoming staffing needs.
Core Competencies and Qualifications
Minimum of 5 years’ experience (10+ years preferred) in Marketing, Sales, B2C, Customer Service, Community Engagement, Communication, Healthcare Sales, Services Sales, Home Health.
Bachelor’s degree preferred.
Excellent oral and written communication and presentation skills.
Superior interpersonal skills and a solid reputation among peers, professionals, and customers.
Ability to work selectively with all levels of the organization.
Creativity and on‑the‑spot thinking.
Calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations.
Aptitude for performing a variety of functions, multi‑tasking, and picking up ad‑hoc projects or new skill sets when directed.
Self‑management and follow‑through on growth targets.
Initiative, discretion, enthusiasm, and a desire to promote the mission and values of the Company.
Proficient with MS Office.
CRM experience.
Job Details
Full‑time, Flexible, In‑Person.
Must be located in North Dallas, Plano, Frisco or McKinney and willing/able to commute to the Dallas office at least 3 days/week.
Must also be willing to work from home on weekends and outside of regular business hours.
Benefits
401 K with 4% match.
Health, Dental & Vision insurance.
Gas stipend.
Base pay plus bonus opportunities and commissions.
Paid time off.
Employee Assistance Program.
Cambridge Caregivers is an Equal Opportunity Employer. Cambridge Caregivers is committed to providing high‑quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on client care needs and an individual’s qualification without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by law in the locations where we operate.
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