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Senior Casualty Litigation Claim Specialist

The Auto Club Group, Chicago, IL, United States


JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time

Exempt/Non Exempt:

Salary: $80,000 to $95,000 annually with annual bonus potential based on performance.

Job Description This position is currently able to work remotely from a home office location for day‑to‑day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Senior Claim Specialist Casualty- The Auto Club Group

Report to: Claim Manager II

What you will do

Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.

Complete coverage analysis on the most complex claims.

Handle large loss injury claims.

Ensure all possible policyholder benefits are identified.

Create additional sub‑claims if needed.

Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.

Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.

Evaluate the financial value of the loss.

Approve payments for the appropriate parties accordingly.

Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).

Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.

Utilize strong negotiating skills.

Senior Claim Specialists will handle

Liability/BI/MedPay/Non‑MI

PIP/HO Liability/UM/UIM claims involving

litigation/arbitration.

The Senior Claim Specialists handle the most complex claims involving liability disputes, bodily injuries, and coverage questions.

How you will benefit Senior Claim Specialist will earn a competitive salary of

$80,000 to $95,000

annually with annual bonus potential based on performance.

401k Match

Medical

Dental

Vision

PTO

Paid Holidays

Tuition Reimbursement

We're looking for candidates who: Required Qualifications Education

Associate degree in Business Administration, Insurance, or a related field, or the equivalent in related work experience

Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management, or equivalent

CPCU coursework or designation

Complete the ACG Training Program or demonstrate equivalent knowledge or experience

In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain it as specified for the appropriate states.

Must have a valid State Driver’s License

Experience

Five years of experience in the following:

1st and 3rd party auto injury, homeowner liability, personal injury, and umbrella policies

Managing and handling claims where litigation or arbitration has been filed

Working with defense counsel

Multi‑state claim/venue knowledge

Resolving complex coverage questions

Large loss claims

Negotiation of complex claim settlementsSecuring and evaluating evidence and claims supports

Comfort with multi‑system and software program usage

Subrogation claims and investigation

Taking statements

Establishing clear evaluation and resolution plans for claims

Knowledge and Skills

Advanced technical knowledge of

Essential Insurance Act (Michigan)

Fair Trade Practices Act as it relates to claims

Subrogation procedures and processes

Microsoft products

Intercompany arbitration

Litigation

Large Loss

Coverage

Medical terminology

Negligence Law

No‑Fault Law

Medical terminology and human anatomy

Insurance Policy Review and Understanding

Coverage Review and letter writing

Preferred Qualifications Education

Associate degree in Business Administration, Insurance, or a related field or the equivalent in related work experience

Completion of the Insurance Institute of America's General Insurance Program, Associate in Claims, Associate in Management, or equivalent

CPCU coursework or designation

Work Environment This position can work remotely from a home office location for day‑to‑day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Important Note: ACG’s Compensation philosophy is to provide a market‑competitive structure of fair, equitable and performance‑based pay to attract and retain excellent talent that will enable ACG to meet its short and long‑term goals. Salary ranges are based on the various ranges within the geographic areas which ACG operates. Pay at time of offer is determined based on these and other factors as associated with the job and job level.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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