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Marketing Cloud Technical Lead (Remote)

Arthur J. Gallagher & Co. (AJG), Rolling Meadows, IL, United States


Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview We are seeking a highly skilled and experienced

Salesforce Marketing Cloud Development Lead

to oversee the design, development, and implementation of marketing automation solutions. In this role you will lead a team of developers and collaborate with cross‑functional teams to deliver tailored solutions that enhance customer engagement and drive business growth. Your responsibilities will include managing the end‑to‑end development lifecycle for core marketing initiatives, lead flow processes, and data integrations within Salesforce Marketing Cloud. You will also ensure best practices in coding, testing, and deployment while staying up‑to‑date with the latest platform features and trends.

The ideal candidate will have a strong background in Salesforce Marketing Cloud, including expertise in tools such as Journey Builder, Email Studio, Automation Studio, and AMPScript. Proficiency in SQL, HTML, and JavaScript is essential, along with a proven track record of leading development teams and delivering complex marketing solutions.

This role can be fully remote/virtual/work from home and you can be based anywhere in the US.

How you'll make an impact

Lead the design, development, and implementation of Salesforce Marketing Cloud solutions, ensuring alignment with business objectives and marketing strategies

Collaborate with internal marketing automation and technology teams to determine best path for Salesforce Marketing Cloud platform implementation

Oversee the creation and optimization of marketing automation workflows using tools like Journey Builder, Email Studio, and Automation Studio

Develop and maintain custom solutions using AMPscript, SQL, HTML, and JavaScript to enhance platform functionality

Collaborate with cross‑functional teams to gather requirements and deliver tailored solutions

Ensure data integrity and seamless integration between Salesforce Marketing Cloud and other systems, such as CRM platforms and data warehouses

Establish and enforce best practices for coding, testing, and deployment to maintain high‑quality deliverables

Stay updated on Salesforce Marketing Cloud features, trends, and industry best practices to drive innovation and continuous improvement

Provide technical leadership and mentorship to the development team, fostering a culture of collaboration and professional growth

Troubleshoot and resolve technical issues, ensuring the stability and reliability of marketing automation systems

Maintain and document technical processes and procedures and provide seamless hand‑off to business users to utilize

About You

Proven experience (5+ years ideally) working with Salesforce Marketing Cloud, including tools such as Journey Builder, Email Studio, Automation Studio, and Content Builder

Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Developer, Marketing Cloud Consultant) are highly desirable

Strong background in agile practices and associated tools

Excellent communication and collaboration skills to work effectively with cross‑functional teams and stakeholders

Ability to elicit requirements and translate to technical solutions that can scale across multiple business units

Demonstrated ability to lead development teams and manage end‑to‑end project lifecycles

Strong analytical and problem‑solving skills, with the ability to troubleshoot technical issues and optimize performance

Strong proficiency in AMPscript, SSJS, SQL, HTML, CSS, and JavaScript for developing and customizing marketing solutions

Experience with data integration and APIs, including REST and SOAP, to connect Salesforce Marketing Cloud with other systems

Familiarity with Salesforce CRM and its integration with Salesforce Marketing Cloud

Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on marketing practices

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Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the

minimum core benefits

you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!

Life and accident insurance

401(k) and Roth options

Tax‑advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)

Flexible work hours (availability varies by office and job function)

Training programs

Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

Charitable matching gift program

And more…

The benefits summary above applies to full‑time positions. If you are applying for a non‑full‑time position, details about benefits will be provided during the selection process.

We value inclusion and diversity We value inclusion and diversity. We embrace our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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