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Remote Cybersecurity Service Desk Analyst (Microsoft 365)

Mission Multiplier, Huntsville, AL, United States


A cybersecurity organization is seeking a Service Desk Analyst who will provide technical support for Microsoft 365 workloads. Responsibilities include managing a ticketing system, educating users, and troubleshooting incidents. Candidates need an associate's degree or equivalent experience, along with customer service skills and familiarity with Microsoft technologies. The position offers both remote and onsite opportunities in Huntsville, along with various benefits including medical and dental insurance, life insurance, and a 401k plan. #J-18808-Ljbffr