Senior Customs Trade Specialist
FedEx Logistics, Memphis, TN, United States
Overview
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations. Responsibilities
Provide impeccable customer service Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customers. Process agency brokerage shipments. Handles remote filings. Performs entry reconciliations as needed. Ensure all government and organizational policies are followed. Follow up on Customs matters and resolve problems. Performs entry reviews as needed. Performs other duties as assigned. Paid training provided. Associates degree or equivalent preferred. Six (6) months brokerage experience required. One (1) year experience with customer contact required. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. CCS and/or Brokers license preferred. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational and inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Knowledge of customs regulations, harmonized tariff schedules required. Preferred Qualifications and Schedule
Preferred Qualifications:
Not specified beyond those listed above. Work Schedule:
Monday and Friday: 7:00 am to 4:00 pm CST; Tuesday, Wednesday, and Thursday: 8:00 am - 5:00 pm. This role is HYBRID. Candidates that live within a 50-mile radius of Memphis, TN. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. Pay and Benefits
Pay:
Pay Range: $14.45 - $22.92 Pay Transparency:
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, location, and other job-related factors. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Company Information
FedEx Logistics provides freight forwarding, import and export services, and related solutions. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on wage history when determining wages for any stage of the employment process, in accordance with applicable ordinances.
#J-18808-Ljbffr
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations. Responsibilities
Provide impeccable customer service Engages with customers regarding commodities that have been identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the applications of proper duty preference. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and all PGA's (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx OpCo's, customers and government agencies to deliver high level of service to customers. Process agency brokerage shipments. Handles remote filings. Performs entry reconciliations as needed. Ensure all government and organizational policies are followed. Follow up on Customs matters and resolve problems. Performs entry reviews as needed. Performs other duties as assigned. Paid training provided. Associates degree or equivalent preferred. Six (6) months brokerage experience required. One (1) year experience with customer contact required. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. CCS and/or Brokers license preferred. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational and inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Knowledge of customs regulations, harmonized tariff schedules required. Preferred Qualifications and Schedule
Preferred Qualifications:
Not specified beyond those listed above. Work Schedule:
Monday and Friday: 7:00 am to 4:00 pm CST; Tuesday, Wednesday, and Thursday: 8:00 am - 5:00 pm. This role is HYBRID. Candidates that live within a 50-mile radius of Memphis, TN. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. Pay and Benefits
Pay:
Pay Range: $14.45 - $22.92 Pay Transparency:
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, location, and other job-related factors. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Company Information
FedEx Logistics provides freight forwarding, import and export services, and related solutions. FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on wage history when determining wages for any stage of the employment process, in accordance with applicable ordinances.
#J-18808-Ljbffr