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THE PANTHER GROUP is hiring: User-Centric Communications Specialist – Service Ex

THE PANTHER GROUP, Boston, MA, United States


A leading consulting firm is seeking a Communications Specialist – Service Experience to enhance a university's service delivery experience. The ideal candidate will excel in transforming complex technical information into clear, user-centered content, and collaborate extensively with service owners and CX teams. Responsibilities include developing clear communication, maintaining knowledge articles, and using analytics for content improvement. The position offers an hourly pay range of $45.45 - $52.45 based on experience. #J-18808-Ljbffr