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Senior SaaS Product Support Specialist

Meridian Cooperative, Atlanta, GA, United States


A technology solutions provider in Atlanta is seeking a Product Support Specialist II to support customers using proprietary software. The role requires four years of experience in SaaS support, strong troubleshooting skills, and the ability to train end users. Responsibilities include managing support cases, collaborating cross-functionally, and identifying customer needs. Enjoy benefits such as health insurance, paid time off, and a robust 401K plan. #J-18808-Ljbffr