Individual Giving Manager - Non-Profit Healthcare
Boston Health Care for the Homeless Program, Boston, MA, United States
Overview
BHCHP seeks a donor-focused and results-oriented Individual Giving Manager to grow its fundraising and engagement strategies for individual mid-level donors. Reporting to the Director of Major Gifts, the Individual Giving Manager will focus on expanding our base of individual donors giving under $10,000 annually. The Individual Giving Manager will develop and manage a portfolio of donors and prospects, be responsible for stewardship efforts and donor outreach, and create meaningful donor engagement experiences.
Responsibilities
Appeals & Individual Fundraising: Grow and manage a portfolio of individual donors who contribute gifts under $10,000 annually.
Collaborate with the Communications Team and Development Operations Team to execute annual giving appeals (via electronic and print strategies such as print mailings, social media campaigns, emails, newsletters, and face-to-face pitches) with a goal of acquiring new donors and retaining existing donors.
Collaborate with the Development Operations Team to ensure timely execution of a production schedule of direct and digital marketing activities for fundraising campaigns.
Work with the Communications Team to write compelling content and design multimedia engagements through social media.
Work with the Director of Major Gifts and Special Events Manager to plan new fundraising strategies and leverage existing events to increase mid-level donor engagement, including BHCHP’s Marathon Team, Annual Gala, and Emerging Leaders events.
Identify opportunities to solicit individual donations before, during, and after events.
Represent BHCHP at external events in the community.
Donor Cultivation and Stewardship: Serve as primary point of contact for Emerging Leaders Board leadership, collaborating with Development Team colleagues and Communications Manager to increase involvement, support, and stewardship of a diverse group of young professionals in the Greater Boston area.
Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising.
Oversee BHCHP’s Boston Marathon program, including leading recruitment of runners, runner and donor engagement, and stewardship of team supporters.
Conduct personal outreach, with an emphasis on face-to-face meetings, to prospective, new, and existing donors to welcome and thank them for their gifts.
Coordinate personalized outreach to lapsed donors to make the case for renewed support.
Engage with community groups (schools, churches, and local organizations) to share BHCHP’s work and identify opportunities donations and for members to become involved.
Collaborate with the Director of Major Gifts to identify and cultivate mid-level donors who may be major donor prospects.
Reporting & Data Management: Utilize BHCHP’s donor database platform to track all donor information in a timely way.
Set and monitor annual performance benchmarks to increase BHCHP’s individual donor base and individual giving.
Collaborate with the Development Operations Team to monitor the performance of individual giving strategies and appeals.
Leverage donor data to create targeted strategies for various constituencies.
Qualifications Education and Experience:
Bachelor's degree required
At least 3+ years of development experience working in donor-facing positions
Skills and Abilities:
Proven track record of engaging and retaining donors
Excellent organizational skills and attention to detail
Strong oral and written communication skills with a comfort level with public speaking and presentations
Excellent project management skills with an emphasis on the ability to manage multiple co-occurring projects
Ability to handle confidential donor information with discretion, integrity and sensitivity
Proficiency in Raisers Edge and ability to run reports, Microsoft Outlook, Word, PowerPoint, and Excel
Track record of effective collaboration with peers, ability to build trust-based relationships internally and externally
Strong commitment to the mission of BHCHP and knowledge of issues relating to healthcare, poverty, and homelessness
Access to a vehicle preferred
Compensation and Benefits
The compensation ranges from $60,000 - 96,000 annually, based on years of experience
BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency, and more. Benefits are prorated for part-time employees
Equal opportunity employer statement: As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination is optional for employment. Candidates offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
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Responsibilities
Appeals & Individual Fundraising: Grow and manage a portfolio of individual donors who contribute gifts under $10,000 annually.
Collaborate with the Communications Team and Development Operations Team to execute annual giving appeals (via electronic and print strategies such as print mailings, social media campaigns, emails, newsletters, and face-to-face pitches) with a goal of acquiring new donors and retaining existing donors.
Collaborate with the Development Operations Team to ensure timely execution of a production schedule of direct and digital marketing activities for fundraising campaigns.
Work with the Communications Team to write compelling content and design multimedia engagements through social media.
Work with the Director of Major Gifts and Special Events Manager to plan new fundraising strategies and leverage existing events to increase mid-level donor engagement, including BHCHP’s Marathon Team, Annual Gala, and Emerging Leaders events.
Identify opportunities to solicit individual donations before, during, and after events.
Represent BHCHP at external events in the community.
Donor Cultivation and Stewardship: Serve as primary point of contact for Emerging Leaders Board leadership, collaborating with Development Team colleagues and Communications Manager to increase involvement, support, and stewardship of a diverse group of young professionals in the Greater Boston area.
Set and monitor specific goals for Emerging Leaders Program including membership, engagement, and fundraising.
Oversee BHCHP’s Boston Marathon program, including leading recruitment of runners, runner and donor engagement, and stewardship of team supporters.
Conduct personal outreach, with an emphasis on face-to-face meetings, to prospective, new, and existing donors to welcome and thank them for their gifts.
Coordinate personalized outreach to lapsed donors to make the case for renewed support.
Engage with community groups (schools, churches, and local organizations) to share BHCHP’s work and identify opportunities donations and for members to become involved.
Collaborate with the Director of Major Gifts to identify and cultivate mid-level donors who may be major donor prospects.
Reporting & Data Management: Utilize BHCHP’s donor database platform to track all donor information in a timely way.
Set and monitor annual performance benchmarks to increase BHCHP’s individual donor base and individual giving.
Collaborate with the Development Operations Team to monitor the performance of individual giving strategies and appeals.
Leverage donor data to create targeted strategies for various constituencies.
Qualifications Education and Experience:
Bachelor's degree required
At least 3+ years of development experience working in donor-facing positions
Skills and Abilities:
Proven track record of engaging and retaining donors
Excellent organizational skills and attention to detail
Strong oral and written communication skills with a comfort level with public speaking and presentations
Excellent project management skills with an emphasis on the ability to manage multiple co-occurring projects
Ability to handle confidential donor information with discretion, integrity and sensitivity
Proficiency in Raisers Edge and ability to run reports, Microsoft Outlook, Word, PowerPoint, and Excel
Track record of effective collaboration with peers, ability to build trust-based relationships internally and externally
Strong commitment to the mission of BHCHP and knowledge of issues relating to healthcare, poverty, and homelessness
Access to a vehicle preferred
Compensation and Benefits
The compensation ranges from $60,000 - 96,000 annually, based on years of experience
BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency, and more. Benefits are prorated for part-time employees
Equal opportunity employer statement: As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination is optional for employment. Candidates offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
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