Mediabistro logo
job logo

Performance Coach

High Five Health Promotion, Houston, TX, United States


Westfield Health Group is home to Westfield Health, High Five Health Promotion and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported.

Job Title Performance Coach

Location Location: Google Dublin

About The Role The role of a Performance Coach is central to providing our customers with a safe, caring, professional and proactive service, focussed on supporting your clients with expertise and guidance to achieve their desired outcomes.

Your Responsibilities

Instructing, supporting and motivating clients in a safe and professional manner to achieve their personal goals

Design and deliver 1-2-1 client training programmes / re-programming, as needed, to support and achieve Client goals

Deliver onsite assessments of health and training capability using the Westfield Health wellbeing framework

Wellbeing evaluation procedures and codes of conduct

Conduct 1-2-1 reviews at required intervals to optimise client engagement, retention and personal outcomes

Proactively maintain high levels of engagement with clients to promote retention, joy, encouragement and motivation

Support and facilitate peripheral activities, including events, presentations, talks, and all related activities to the services we provide

Provide weekly/monthly operational reporting metrics to the Performance Manager, e.g. engagement statistics, service outcomes, satisfaction results, and activities carried out

Proactively contribute to the local calendar of events to support service development and design

Plan and lead group exercise classes, as required

Maintain up to date market knowledge of the wellbeing sector to support your role and the objectives of the Client

Actively support the development of other team members through involvement / leading educational activities, as required

Capability to work professionally and proactively within a team and support the day-to-day operation of the site

Consistently demonstrate a high degree of professionalism at all times

Perform all expected duties for your role to a high standard at all times

Follow all required policies and procedures set out by Westfield Health Wellbeing and the Client

Maintain up to date professional credentials

Positively demonstrate the Westfield Health Wellbeing values at all times

Service delivery / travel across the Client campus locations, within the specified city/region, is necessary

What You’ll Bring

Degree in Exercise or Sports Science related field

First Aid certification or ability to get one within 3 months

Minimum of two years of personal training/fitness coaching experience

Demonstrable experience in a corporate wellbeing environment would be beneficial

A proven track record of successfully working individually to establish training needs, develop interventions to meet these needs, and deliver high-quality health and wellbeing solutions and intervention outcomes

Experience in teaching group fitness classes with emphasis on helping improve technique and ability

Excellent presentation skills both to individual and group settings

Excellent customer service skills with a focus on high quality client experience

The ability to work independently and on one’s own initiative with little supervision

IT literate with experience and capability with Microsoft Office and G-Suite

Diligence, passion and motivation to provide the highest quality service to our Client

Ability to teach group-based activities

Salary, Perks & Benefits

Competitive salary

Pension with New Ireland

Access to EAP

20 days annual leave

Cycle to work scheme

Recognition awards

Next Steps And Support If you think you fit the bill, we would love to hear from you!

Please note, while we welcome global talent, we’re currently unable to sponsor work visas.

We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.

At High Five we believe that a healthy mind and body are the foundation of every super employee. In this fast-paced, demanding world, the desire for balance and personal health is bigger than ever. With our wide range of vitality services, we inspire everyone to become the motivated, energetic, focused, creative and well balanced team player that is the super employee.

We empower you and your employees to achieve all goals. Jump on board and join the vitality movement!

#J-18808-Ljbffr