Administrative Sales Support Specialist
Catalyst Career Group | Job Fairs Nationwide & Private Interviewing Events, Savannah, GA, United States
Konecranes is looking for an individual with a sales background to join our Customer Contact Center Team as an
Administrative Sales Support Specialist . This
Support Specialist
is responsible for gathering customer needs, order details, and requests; creating quotes; placing orders; and maintaining consistent client contact and customer service. The bulk of client communication is via email. This position requires very minimal phone contact.
Position includes:
OTE: $65,000-$75,000 with bonus
Full Benefits
Paid vacation, sick/personal days, holidays
Requirements Include:
Previous Inside Technical Sales and Customer Service Experience preferred.
Bachelor’s degree or Equivalent Experience preferred
PC proficiency including CRM, Outlook, Microsoft Word and Excel
Ability to multi-task large volumes of inquiries by phone, fax and email
Ability to multitask between multiple computer screens and programs
Knowledge of SAP or equivalent business systems
Excellent organizational and problem‑solving skills
Positive attitude and true willingness to help our customers
Participate in Customer Contact Center Team
Collect required data to effectively handle the customer’s request.
Create quotes using the intranet and parts manuals as trained.
Assemble quotations, follow up with prospects, pursue and receive orders.
Highly motivated to achieve booking targets.
Follow up on all unclosed quotes.
Initiate contact with customers where their business with us has decreased, stopped, or not yet been initiated.
Work closely with the Outside Sales Team, Order Management Team, Analysts and Data Integrity Team to ensure proper customer support is provided.
Proactively engage customers with Konecranes’ full offering of service products.
Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
Manage customer complaints with a positive result.
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Administrative Sales Support Specialist . This
Support Specialist
is responsible for gathering customer needs, order details, and requests; creating quotes; placing orders; and maintaining consistent client contact and customer service. The bulk of client communication is via email. This position requires very minimal phone contact.
Position includes:
OTE: $65,000-$75,000 with bonus
Full Benefits
Paid vacation, sick/personal days, holidays
Requirements Include:
Previous Inside Technical Sales and Customer Service Experience preferred.
Bachelor’s degree or Equivalent Experience preferred
PC proficiency including CRM, Outlook, Microsoft Word and Excel
Ability to multi-task large volumes of inquiries by phone, fax and email
Ability to multitask between multiple computer screens and programs
Knowledge of SAP or equivalent business systems
Excellent organizational and problem‑solving skills
Positive attitude and true willingness to help our customers
Participate in Customer Contact Center Team
Collect required data to effectively handle the customer’s request.
Create quotes using the intranet and parts manuals as trained.
Assemble quotations, follow up with prospects, pursue and receive orders.
Highly motivated to achieve booking targets.
Follow up on all unclosed quotes.
Initiate contact with customers where their business with us has decreased, stopped, or not yet been initiated.
Work closely with the Outside Sales Team, Order Management Team, Analysts and Data Integrity Team to ensure proper customer support is provided.
Proactively engage customers with Konecranes’ full offering of service products.
Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
Manage customer complaints with a positive result.
#J-18808-Ljbffr