Youth & Family Director
YMCA of the USA, Austin, TX, United States
Job Description
The Youth & Family Director oversees and coordinates a diverse range of programs designed to engage and inspire children, teens, and families to learn, grow, and thrive. The role manages offerings such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and other seasonal activities, ensuring each is delivered safely, creatively, and with excellence.
Key Responsibilities
Drive innovation by identifying opportunities to enhance programs, introduce new experiences, and engage families in meaningful ways.
Collaborate with staff and partners to implement programs, troubleshoot challenges, and maintain a high‑quality experience for all participants.
Support staff in executing activities and ensure programs evolve to foster confidence, exploration, and lasting connections.
Guide, direct, and oversee current Youth and Family programs, establish operating standards, and define program objectives to ensure quality, participant satisfaction, and growth.
Support marketing and promotion efforts to achieve program enrollment and engagement goals.
Develop and maintain maintenance programs, records, and collaborative relationships with community organizations.
Coordinate facility use and participate in fundraising initiatives.
Contribute to strategic Impact Group meetings and other organizational initiatives.
Complete other duties as assigned.
Qualifications
Proven experience overseeing diverse youth and enrichment programs such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and other seasonal offerings.
Minimum of 2 years of demonstrated supervisory experience.
Project management experience, including planning, execution, and evaluation of multi‑phase or seasonal initiatives.
Experience developing and managing seasonal and year‑round programs.
Strong knowledge of child and youth development, inclusive programming, and community engagement.
Ability to innovate, problem‑solve, and enhance program offerings.
Bilingual (Spanish/English) strongly preferred.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
Ability to apply knowledge of accounting and finance basics.
Physical Requirements The employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items, including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
Hold program teams accountable for high performance and achievement of organizational objectives.
Model inclusive leadership behaviors and embrace diversity in all forms.
Hire, coach, and manage direct reports, ensuring alignment with association people practices.
Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
Monitor and maintain all required staff certifications.
Promote and incorporate the YMCA five core values and attributes.
Performance Achievement & Results
Hold program teams accountable for high performance and achievement of organizational objectives.
Model inclusive leadership behaviors and embrace diversity in all forms.
Hire, coach, and manage direct reports, ensuring alignment with association people practices.
Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
Monitor and maintain all required staff certifications.
Promote and incorporate the YMCA five core values and attributes.
Member Relations & Experience
Prioritize relationship‑building with members, program participants, volunteers, and all YMCA stakeholders.
Respond to member and participant needs in a courteous, friendly, and professional manner.
Ensure all programs deliver excellent customer service and a transformative YMCA experience.
Benefits
Health Insurance: comprehensive medical, dental, and vision plans.
Retirement Savings Plan: 12% employer‑funded plan after eligibility.
Paid Time Off: up to 48 days over vacation, holidays, and sick leave.
Additional Perks: free household membership to Greater Austin YMCA facilities, valued at $1,200+ annually.
Equal Employment Opportunity Statement The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non‑discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Key Responsibilities
Drive innovation by identifying opportunities to enhance programs, introduce new experiences, and engage families in meaningful ways.
Collaborate with staff and partners to implement programs, troubleshoot challenges, and maintain a high‑quality experience for all participants.
Support staff in executing activities and ensure programs evolve to foster confidence, exploration, and lasting connections.
Guide, direct, and oversee current Youth and Family programs, establish operating standards, and define program objectives to ensure quality, participant satisfaction, and growth.
Support marketing and promotion efforts to achieve program enrollment and engagement goals.
Develop and maintain maintenance programs, records, and collaborative relationships with community organizations.
Coordinate facility use and participate in fundraising initiatives.
Contribute to strategic Impact Group meetings and other organizational initiatives.
Complete other duties as assigned.
Qualifications
Proven experience overseeing diverse youth and enrichment programs such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and other seasonal offerings.
Minimum of 2 years of demonstrated supervisory experience.
Project management experience, including planning, execution, and evaluation of multi‑phase or seasonal initiatives.
Experience developing and managing seasonal and year‑round programs.
Strong knowledge of child and youth development, inclusive programming, and community engagement.
Ability to innovate, problem‑solve, and enhance program offerings.
Bilingual (Spanish/English) strongly preferred.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
Ability to apply knowledge of accounting and finance basics.
Physical Requirements The employee is regularly required to sit, stand, walk, bend, talk and occasionally lift and/or move items, including equipment, furniture and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
Hold program teams accountable for high performance and achievement of organizational objectives.
Model inclusive leadership behaviors and embrace diversity in all forms.
Hire, coach, and manage direct reports, ensuring alignment with association people practices.
Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
Monitor and maintain all required staff certifications.
Promote and incorporate the YMCA five core values and attributes.
Performance Achievement & Results
Hold program teams accountable for high performance and achievement of organizational objectives.
Model inclusive leadership behaviors and embrace diversity in all forms.
Hire, coach, and manage direct reports, ensuring alignment with association people practices.
Implement a goal‑based management approach, ensuring staff are actively working toward center‑level objectives and key results.
Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
Monitor and maintain all required staff certifications.
Promote and incorporate the YMCA five core values and attributes.
Member Relations & Experience
Prioritize relationship‑building with members, program participants, volunteers, and all YMCA stakeholders.
Respond to member and participant needs in a courteous, friendly, and professional manner.
Ensure all programs deliver excellent customer service and a transformative YMCA experience.
Benefits
Health Insurance: comprehensive medical, dental, and vision plans.
Retirement Savings Plan: 12% employer‑funded plan after eligibility.
Paid Time Off: up to 48 days over vacation, holidays, and sick leave.
Additional Perks: free household membership to Greater Austin YMCA facilities, valued at $1,200+ annually.
Equal Employment Opportunity Statement The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non‑discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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