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Drawback Associate

Flexport, California, MO, United States


Drawback Associate - Role Description Flexport is looking for a Drawback Associate to join the Drawback and Refund Services branch of our Trade Management team. In this role, you’ll optimize our clients’ drawback recoveries and facilitate their drawback experience.

Responsibilities

Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients’ drawback programs

Collect and analyze import, export, manufacturing, and other business documents and data

Complete data entry, when necessary, to convert data into electronic form

Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues

Manage and maintain import, export, and other client and claim databases

Submit documentation and claims to Customs and follow up as necessary

Work to ensure compliance with drawback and other regulations

Manage the day‑to‑day drawback operations for clients

Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims

Assist Senior Associates when onboarding team members, with client communication and when working with new clients in order to prepare for future opportunities on the drawback team

Qualifications

Strong interpersonal skills and detail‑oriented with superior organizational, multi‑tasking, and problem‑solving skills

Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable

Familiarity with large sets of data

Mastery of email communication; keep the inbox at zero

High level of computer literacy; all digital

Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred

Bachelor’s degree from an accredited college/university; licensed customs broker preferred

A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport

Salary $65,000 - $75,000 USD per year

Equal Opportunity Employment At Flexport, all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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