Asset Protection & Safety Mgr
Lowe's Companies, Inc., San Jose, CA, United States
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:
Helping the Store Operational Leadership team ensure associates deliver friendly, professional, timely service to all customers.
Monitoring receiving, shipping, and selling patterns for the assigned store.
Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
The Asset Protection & Safety Manager oversees and coordinates programs to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe and is seen as an expert on safety reports, guidelines, and regulations.
Travel Requirements: This role does not require regular travel; however, it may require occasional travel to meetings, trainings, or support neighboring stores.
Minimum Qualifications
Bachelor’s Degree or higher OR High School Diploma or equivalent with 3 years of relevant work experience (e.g., retail or Asset Protection).
Preferred Qualifications
Bachelor’s Degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
National certified training program (e.g., Wicklander-Zuwalski or Reed training).
Professional accreditation (e.g., APQ, APC) or equivalent experience.
2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a Manager in a retail environment and 1 year of experience conducting quality reviews/audits.
Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
Demonstrated experience conducting retail investigations and using physical security systems (e.g., CCTV, EAS).
Pay Range $30.75 – $33.25 per hour. Starting rate of pay may vary based on position offered, location, education, training, and/or experience.
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe’s Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe’s Lowe’s Companies, Inc. is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. The company employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Located in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, developing skilled trade experts and providing disaster relief.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Helping the Store Operational Leadership team ensure associates deliver friendly, professional, timely service to all customers.
Monitoring receiving, shipping, and selling patterns for the assigned store.
Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
The Asset Protection & Safety Manager oversees and coordinates programs to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe and is seen as an expert on safety reports, guidelines, and regulations.
Travel Requirements: This role does not require regular travel; however, it may require occasional travel to meetings, trainings, or support neighboring stores.
Minimum Qualifications
Bachelor’s Degree or higher OR High School Diploma or equivalent with 3 years of relevant work experience (e.g., retail or Asset Protection).
Preferred Qualifications
Bachelor’s Degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
National certified training program (e.g., Wicklander-Zuwalski or Reed training).
Professional accreditation (e.g., APQ, APC) or equivalent experience.
2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a Manager in a retail environment and 1 year of experience conducting quality reviews/audits.
Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
Demonstrated experience conducting retail investigations and using physical security systems (e.g., CCTV, EAS).
Pay Range $30.75 – $33.25 per hour. Starting rate of pay may vary based on position offered, location, education, training, and/or experience.
Benefits
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe’s Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe’s Lowe’s Companies, Inc. is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. The company employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Located in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, developing skilled trade experts and providing disaster relief.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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