Beauty Advisor
Ulta Beauty, North Canton, OH, United States
We consider applications for this position on an ongoing basis.
General Summary & Scope The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests. The BA engages each guest to determine their individual needs, performs cashier tasks, keeps fixtures stocked with merchandise, maintains overall store cleanliness, and completes tasks as assigned. The BA supports the leadership team through performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Principal Duties & Responsibilities Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni‑channel sales, and retail shrink set by Ulta Beauty for the store.
Ensure each guest receives exceptional service by greeting and engaging them upon entry, personalizing service, answering product questions, informing guests of promotions, and recommending complementary Ulta Beauty products and/or services.
Courteously handle customer service, sales, refunds, exchanges, and assist with online orders.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest experience.
Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals.
Stay informed during work time about new and existing products and services, including ingredients and benefits, to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems.
Collaborate with managers and associates throughout the store to help grow the business.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to Ulta Beauty’s dress code.
Drive sales by keeping the assigned work area replenished, signed and faced, and ensuring testers are available.
Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cash wrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing and advertising displays, inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
Protect company assets by following loss‑prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma is preferred.
Experience
1 year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Skills
Demonstrates a passion for guest service and competency for selling.
Proficient with basic technology (e.g., Point of Sale system and Apple devices).
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
Continuous mobility throughout the store during shift.
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
Continuous or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
The pay range for this position is $13.50 – $18.40 per hour. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits.
Benefits and compensation information are available upon request.
Equal Employment Opportunity Statement : We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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General Summary & Scope The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests. The BA engages each guest to determine their individual needs, performs cashier tasks, keeps fixtures stocked with merchandise, maintains overall store cleanliness, and completes tasks as assigned. The BA supports the leadership team through performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
Principal Duties & Responsibilities Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni‑channel sales, and retail shrink set by Ulta Beauty for the store.
Ensure each guest receives exceptional service by greeting and engaging them upon entry, personalizing service, answering product questions, informing guests of promotions, and recommending complementary Ulta Beauty products and/or services.
Courteously handle customer service, sales, refunds, exchanges, and assist with online orders.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest experience.
Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals.
Stay informed during work time about new and existing products and services, including ingredients and benefits, to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor and when prompted by Ulta Beauty’s systems.
Collaborate with managers and associates throughout the store to help grow the business.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to Ulta Beauty’s dress code.
Drive sales by keeping the assigned work area replenished, signed and faced, and ensuring testers are available.
Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cash wrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing and advertising displays, inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
Protect company assets by following loss‑prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma is preferred.
Experience
1 year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
Skills
Demonstrates a passion for guest service and competency for selling.
Proficient with basic technology (e.g., Point of Sale system and Apple devices).
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
Continuous mobility throughout the store during shift.
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
Continuous or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
The pay range for this position is $13.50 – $18.40 per hour. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits.
Benefits and compensation information are available upon request.
Equal Employment Opportunity Statement : We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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