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Payments Representative

SESLOC Federal Credit Union Inc., San Luis Obispo, CA, United States


Payments Representative At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.

The Payments Representative plays a vital role in ensuring accurate, secure, and compliant deposit and payment operations. This position supports daily transaction processing while actively assisting with fraud prevention, risk mitigation, and regulatory compliance. Ideal candidates are detail-oriented, analytical, and collaborative, with working knowledge of ACH, share draft processing, and debit/credit card maintenance.

Key Responsibilities

Process ACH transactions, deposit items, adjustments, returns, drafts, and card service requests in accordance with policies and regulatory requirements

Support fraud detection and prevention efforts across ACH, digital banking, mobile/ATM deposits, and card activity using monitoring tools and reports

Review alerts, investigate suspicious activity, and collaborate with Risk, BSA, and external partners as needed

Assist with general ledger balancing, daily reports, audits, and quality control reviews

Provide service and support to members, branches, and internal teams; assist with training and act as backup for the Payments team

Maintain strong knowledge of credit union products, procedures, and applicable regulations including BSA, OFAC, and privacy laws

Qualifications

High school diploma or GED required

1-3 years of related financial services or operations experience (credit union experience preferred)

Strong attention to detail, analytical skills, and ability to manage multiple priorities

Commitment to accuracy, security, confidentiality, and continuous process improvement

This role is ideal for a professional who thrives in a fast-paced financial environment and is passionate about protecting members and supporting operational excellence.

EOE

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