Collections Specialist Trainee/I/II - Metro, Revenue Recovery - 012
Superior Court of California, County of Kern, Bakersfield, CA, United States
COLLECTIONS SPECIALIST TRAINEE/I/II
Location:
Metro, Revenue Recovery Department - 012
Salary:
Trainee: $18.20 - $22.21 per hour Level I: $20.61 - $25.16 per hour Level II: $23.12 - $28.22 per hour
Recruitment closes:
5:00 PM on April 27, 2026.
Under general supervision, the role receives and processes fines and fees collected; obtains information on payment responsibility and pursues collection of delinquent accounts through legal channels. This position is part of the Superior Court Collections Specialist flexible classification series. Trainees perform routine, repetitive collection tasks, while Specialists I and II handle increasingly complex duties.
Responsibilities
Analyze accounts to determine and implement effective collection methods.
Interview debtors to assess ability to pay obligations owed to the court.
Conduct financial background investigations, researching current addresses, employment, and assets.
Review and verify accuracy of financial information obtained from public or private agencies and credit bureaus.
Develop agreements with debtors and implement debt payment plans per court procedures.
Receive and post receivables to accounts and journals; issue receipts and balance cash drawers.
Follow up on delinquent payment plan accounts.
Recommend and, with approval, make adjustments for accounts experiencing undue financial hardship.
Recommend appropriate legal action; initiate and represent the court in legal collection proceedings.
Respond to public inquiries; explain collection processes and legal actions to debtors and their attorneys.
Maintain records of work performed including financial records, reports, correspondence, and other documents.
Input, manipulate, verify and retrieve data associated with collection and processing of delinquent debts.
Prepare routine correspondence and reports.
Utilize a personal computer and court related software.
Perform other job‑related duties as assigned.
Qualifications Experience:
At Trainee level: One year of full‑time paid clerical experience. At Level I: One year of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings. At Level II: Two years of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Typing Certificate:
Minimum net speed of 35 words per minute.
Typing certification can be obtained by visiting https://www.kern.courts.ca.gov/system/files/general/typing_certificates. Online typing/keyboarding certificates will not be accepted.
Knowledge and Skills:
Basic knowledge of credit collection methods and techniques; legal terminology relative to debt collection; cashiering methods; interviewing techniques; financial record‑keeping procedures; customer service practices; proper office methods; proper English usage, grammar, spelling and punctuation. General knowledge of laws, codes and regulations governing credit collections; interviewing techniques; financial record‑keeping procedures; customer service procedures; and proper English. Ability to collect and process monies; analyze information and determine actions; represent the court in legal proceedings; maintain accurate records; receive payments and balance cash drawers; use tact and diplomacy; deal with difficult situations; interview clients; accurately enter, manipulate and retrieve data using a computerized system; follow oral and written instructions; effectively communicate orally and in writing; type at minimum 35 net words per minute; operate standard office equipment; and establish and maintain effective work relationships.
All applicants are required to submit an online application. Résumés will not be accepted in lieu of the required application.
We are open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed during Court holidays.
Equal Opportunity Employer We are an equal opportunity employer.
#J-18808-Ljbffr
Location:
Metro, Revenue Recovery Department - 012
Salary:
Trainee: $18.20 - $22.21 per hour Level I: $20.61 - $25.16 per hour Level II: $23.12 - $28.22 per hour
Recruitment closes:
5:00 PM on April 27, 2026.
Under general supervision, the role receives and processes fines and fees collected; obtains information on payment responsibility and pursues collection of delinquent accounts through legal channels. This position is part of the Superior Court Collections Specialist flexible classification series. Trainees perform routine, repetitive collection tasks, while Specialists I and II handle increasingly complex duties.
Responsibilities
Analyze accounts to determine and implement effective collection methods.
Interview debtors to assess ability to pay obligations owed to the court.
Conduct financial background investigations, researching current addresses, employment, and assets.
Review and verify accuracy of financial information obtained from public or private agencies and credit bureaus.
Develop agreements with debtors and implement debt payment plans per court procedures.
Receive and post receivables to accounts and journals; issue receipts and balance cash drawers.
Follow up on delinquent payment plan accounts.
Recommend and, with approval, make adjustments for accounts experiencing undue financial hardship.
Recommend appropriate legal action; initiate and represent the court in legal collection proceedings.
Respond to public inquiries; explain collection processes and legal actions to debtors and their attorneys.
Maintain records of work performed including financial records, reports, correspondence, and other documents.
Input, manipulate, verify and retrieve data associated with collection and processing of delinquent debts.
Prepare routine correspondence and reports.
Utilize a personal computer and court related software.
Perform other job‑related duties as assigned.
Qualifications Experience:
At Trainee level: One year of full‑time paid clerical experience. At Level I: One year of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings. At Level II: Two years of full‑time paid experience in collections, including determination of financial assets and initiation of legal collection proceedings.
Typing Certificate:
Minimum net speed of 35 words per minute.
Typing certification can be obtained by visiting https://www.kern.courts.ca.gov/system/files/general/typing_certificates. Online typing/keyboarding certificates will not be accepted.
Knowledge and Skills:
Basic knowledge of credit collection methods and techniques; legal terminology relative to debt collection; cashiering methods; interviewing techniques; financial record‑keeping procedures; customer service practices; proper office methods; proper English usage, grammar, spelling and punctuation. General knowledge of laws, codes and regulations governing credit collections; interviewing techniques; financial record‑keeping procedures; customer service procedures; and proper English. Ability to collect and process monies; analyze information and determine actions; represent the court in legal proceedings; maintain accurate records; receive payments and balance cash drawers; use tact and diplomacy; deal with difficult situations; interview clients; accurately enter, manipulate and retrieve data using a computerized system; follow oral and written instructions; effectively communicate orally and in writing; type at minimum 35 net words per minute; operate standard office equipment; and establish and maintain effective work relationships.
All applicants are required to submit an online application. Résumés will not be accepted in lieu of the required application.
We are open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed during Court holidays.
Equal Opportunity Employer We are an equal opportunity employer.
#J-18808-Ljbffr