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Reservations Specialist

Po Enterprises, Washington, District of Columbia, United States


Role Overview We are seeking a Reservation Specialist to assist with coordinating and managing travel bookings for clients. This role focuses on accuracy, organization, and providing reliable support throughout the reservation process.

Primary Responsibilities

Process and manage travel reservations, including accommodations, transportation, and packaged experiences

Review booking details for accuracy and completeness prior to confirmation

Communicate with clients to gather necessary information and provide updates

Make adjustments to existing reservations as needed

Work with travel partners to confirm availability and secure bookings

Maintain organized records of reservations and client details

Required Skills & Qualifications

Strong attention to detail and accuracy

Effective written and verbal communication skills

Ability to prioritize tasks and meet deadlines

Comfortable navigating online booking systems and tools

Self-directed and dependable in a remote work setting

Previous experience in administrative support, customer service, or reservations is a plus

Work Structure

Fully remote position

Flexible schedule based on workload and client needs

Training & Development

Initial onboarding and training provided

Ongoing access to tools and support resources

Compensation

Compensation is based on experience and performance

Additional details will be shared during the hiring process

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