Dispensary Associate-FT (Monaca)
Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:AAWH), Monaca, PA, United States
Ascend Wellness Holdings (AWH)
of
Monaca, PA
is hiring
Full‑Time Dispensary Associates .
Job Summary The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment. The role requires 30‑40 hours per week and open availability during weekdays (AM/PM) and weekends.
Primary Responsibilities
Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
Guide customers through sales transactions while offering advice and knowledge as needed or requested
Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures
Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
Respond to customer inquiries in store, online, and over the phone
Accurately use and maintain the point of sale (POS) system in person and over the phone
Accurate cash handling, customer cart management, and ringing of customer transactions
Accurate and timely data entry of customer information
Strive to achieve team and individual performance goals
Verify proper paperwork, documentation, and required identification for customers
Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
Report any observed inconsistencies or hazards to Store Leadership
Maintain a clean, organized, safe and inviting store environment
Complete store opening and closing checklists
Job Requirements
High school diploma or general education degree (GED)
Retail experience preferred; cannabis retail experience a plus
Exceptional customer service skills
Basic computer skills
Experience with cannabis point‑of‑sale (POS) software a plus
Positive attitude, team player, and strong work ethic
Willingness to understand applicable state and local laws and regulations that pertain to the industry
Must remain compliant with all regulatory requirements for working in the cannabis industry
Excellent organization and time‑management skills
Attention to detail
Clear and effective communication skills
Benefits Flexible schedules, 2 weeks of paid time off (PTO) for full‑time staff, and store swag.
EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrates the population of differences and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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of
Monaca, PA
is hiring
Full‑Time Dispensary Associates .
Job Summary The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment. The role requires 30‑40 hours per week and open availability during weekdays (AM/PM) and weekends.
Primary Responsibilities
Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store
Guide customers through sales transactions while offering advice and knowledge as needed or requested
Ensure the sales floor is stocked, displays and menus are up‑to‑date and accurate, and the store is well maintained
Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures
Continuously develop product knowledge to offer customers the most up‑to‑date information and advice
Respond to customer inquiries in store, online, and over the phone
Accurately use and maintain the point of sale (POS) system in person and over the phone
Accurate cash handling, customer cart management, and ringing of customer transactions
Accurate and timely data entry of customer information
Strive to achieve team and individual performance goals
Verify proper paperwork, documentation, and required identification for customers
Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership
Report any observed inconsistencies or hazards to Store Leadership
Maintain a clean, organized, safe and inviting store environment
Complete store opening and closing checklists
Job Requirements
High school diploma or general education degree (GED)
Retail experience preferred; cannabis retail experience a plus
Exceptional customer service skills
Basic computer skills
Experience with cannabis point‑of‑sale (POS) software a plus
Positive attitude, team player, and strong work ethic
Willingness to understand applicable state and local laws and regulations that pertain to the industry
Must remain compliant with all regulatory requirements for working in the cannabis industry
Excellent organization and time‑management skills
Attention to detail
Clear and effective communication skills
Benefits Flexible schedules, 2 weeks of paid time off (PTO) for full‑time staff, and store swag.
EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrates the population of differences and does not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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