FT Assistant Deli Bakery Manager
Food Lion, Morehead City, NC, United States
Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties and Responsibilities
Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation
Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
Control store's expenses through proper ordering, care for supplies and equipment
Use and understand company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems; utilize the Average Cost Inventory System (ACIS)
Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
Prepare and maintain Deli Bakery HMS schedules to provide extraordinary customer service at all times, with two‑week cycles
Oversee ordering, receiving, preparation, conditioning and display of merchandise in accordance with policies and guidelines
Observe and correct unsafe conditions that could cause associate or customer accidents
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Monitor shrink and ensure inventory is accounted for; coach associates to recognize and prevent losses
Ensure proper use of advertising and sales promotion materials applicable to the Deli Bakery HMS
Adhere to all company guidelines, policies and standard practices
Maintain security standards and a neat, well‑groomed personal appearance at all times in compliance with the dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
All other duties as assigned
Qualifications
High school graduate or equivalent (preferred)
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques (preferred)
Effective communication, customer service and selling skills
Willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager,” or be willing to attend company‑provided training and achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in this position
Physical Requirements
Ability to use computers and other communication systems required to perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time with frequent short walking distances
Handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Perform repetitive hand and arm motions
Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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Duties and Responsibilities
Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
Daily management of labor (i.e., expected live) and the coaching of associates to achieve productivity expectation
Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
Support the achievement of budgeted financial and operating results
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service while creating a positive shopping experience for customers
Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
Control store's expenses through proper ordering, care for supplies and equipment
Use and understand company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems; utilize the Average Cost Inventory System (ACIS)
Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained
Prepare and maintain Deli Bakery HMS schedules to provide extraordinary customer service at all times, with two‑week cycles
Oversee ordering, receiving, preparation, conditioning and display of merchandise in accordance with policies and guidelines
Observe and correct unsafe conditions that could cause associate or customer accidents
Record and report all associate and customer accidents in accordance with established Food Lion procedures
Monitor shrink and ensure inventory is accounted for; coach associates to recognize and prevent losses
Ensure proper use of advertising and sales promotion materials applicable to the Deli Bakery HMS
Adhere to all company guidelines, policies and standard practices
Maintain security standards and a neat, well‑groomed personal appearance at all times in compliance with the dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
All other duties as assigned
Qualifications
High school graduate or equivalent (preferred)
Ability to lead and manage a team
Strong understanding of store operations and merchandising techniques (preferred)
Effective communication, customer service and selling skills
Willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager,” or be willing to attend company‑provided training and achieve accreditation within the first 90 days of employment; accreditation must be maintained while employed in this position
Physical Requirements
Ability to use computers and other communication systems required to perform job functions
Ability to push or pull up to 2000 pounds using a pallet jack
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time with frequent short walking distances
Handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Perform repetitive hand and arm motions
Frequent reaching and grasping at waist level, occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot or cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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