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Assistant Property Manager

Morgan Properties, LP, Olney, MD, United States


Job Description Assist the Property Manager in daily operations, leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top‑notch service to both residents and staff.

Responsibilities

Leasing, collections, and resident services.

Address delinquent accounts and initiate eviction processes, filing documents and attending court hearings if required.

Follow up on delinquencies and ensure timely collection of payments.

Handle apartment rentals, move‑ins, resident insurance, and lease renewals as needed.

Schedule appointments for potential prospects and residents.

Maintain accurate resident records, including account setup and security deposit refunds.

Record all resident correspondence and verify rental eligibility.

Promote resident retention programs and address resident concerns promptly.

Provide support in the absence of the Property Manager and assist with managerial duties as directed.

Assist in creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.

Provide training and coaching to office staff as directed by the Property Manager.

Attend staff meetings and take minutes when necessary.

Assist in collection and processing of all payments and purchase orders.

Assist with any requested work on the property and ensure completion.

Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.

Oversee lease and renewal processes, ensuring accuracy and compliance with policies.

Maintain renewal records and assist with marketing and follow‑up for leasing.

Adhere to federal and state Fair Housing Laws and company policies.

Qualifications

Two to three years of related experience and/or training.

Prior experience in property management or managerial experience in a sales/customer service role.

Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.

Skills

Strong interpersonal and communication skills to interact effectively with residents and office staff.

Strong analytical and problem‑solving skills to resolve issues efficiently.

Detail‑oriented with the ability to maintain accurate records and manage multiple tasks simultaneously.

Benefits

20% Rent Discount.

$100 New Lease Commissions.

Property Staff Shared Renewal Commissions (paid monthly).

Employee Referral Program (earn up to $750 per referral).

Education/Tuition Reimbursement Program.

Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short‑Term Disability.

401(k) with company match.

Generous Paid Time Off: 10 holidays per year and sick leave.

Employee Assistance Program.

Additional employee discounts on various services.

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