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Parts Counter Person

Washington Auto Mall, Canonsburg, PA, United States


Washington Auto Mall's mission is to pair the right person with the right car and to exceed expectations for customer service. This value also applies to our employees. We want to pair the right applicant with the right job and to exceed the expectations of our employees. We value people who are looking to grow in the automotive industry and are committed to providing excellent customer service.

Benefits

3 Medical Plans

Dental

Vision

Life Insurance Policy paid by dealership

FSA and H.S.A.

Wellness Program

401k with Employer Matching Contribution

Factory Training

Bonuses

Paid Holidays

Paid Sick Days

Paid Vacation Days

Credit Union

Gym Membership Discount

Uniforms (Company pays for Weekly cleaning service)

Saturday Lunch Provided

Aggressive Pay Plans

40 hour work week for salespeople

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with staff and customers in a friendly and professional manner.

Converse effectively/efficiently regarding customer parts status.

Read and understand the parts catalog when looking up and speaking to specific parts.

Answer phone calls, provide price quotes and other information to customers.

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers.

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receive payment from retail customers or obtains credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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