Customer Service Representative
WaFd Bank, Dallas, TX, United States
Customer Service Representative
Location: Dallas, TX – Midtown, 5420 LBJ Freeway, Dallas, TX.
Pay: $18.70–$21.44 per hour.
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over! WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is: Love What You Do…Make A Difference!
Responsibilities As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
Qualifications What you will need to succeed:
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Education / Skills / Training:
High school diploma or approved equivalent.
Basic math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
Well-developed smart phone and digital channel skills.
Must be organized and display excellent communication skills and a personable attitude.
Experience:
Previous work in retail, consumer service delivery, or client relations.
Benefits At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
401(k) plan
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability. WaFd Bank does not discriminate on the basis of national origin or citizenship status. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800–324–9375.
EEO Policy Statement – WaFd Bank.
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Pay: $18.70–$21.44 per hour.
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over! WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is: Love What You Do…Make A Difference!
Responsibilities As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
Qualifications What you will need to succeed:
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and adapt to change
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Education / Skills / Training:
High school diploma or approved equivalent.
Basic math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
Well-developed smart phone and digital channel skills.
Must be organized and display excellent communication skills and a personable attitude.
Experience:
Previous work in retail, consumer service delivery, or client relations.
Benefits At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
401(k) plan
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
EEO Statement We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability. WaFd Bank does not discriminate on the basis of national origin or citizenship status. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800–324–9375.
EEO Policy Statement – WaFd Bank.
#J-18808-Ljbffr