Customs Brokerage Administrator
Forward Air Corp., El Paso, TX, United States
Locations 33215 DOWE AVE, Union City, CA, 94587, US 3200 OLYMPUS BOULEVARD, Dallas, TX, 75019, US
Job Category Operations: Individual Contributors
Position Summary
The Customs Brokerage Representative will be responsible for ensuring the efficient and compliant clearance of imported and exported goods. This includes handling all aspects of customs brokerage processes such as entry filing, inbond movements, and Foreign Trade Zone (FTZ) entries/withdrawals. The ideal candidate will possess a strong understanding of U.S. Customs regulations and international trade laws, providing exceptional service to clients while minimizing risks and delays. Key Responsibilities
Customs Clearances: Handle the preparation, submission, and tracking of customs entries for imports and exports, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations. Entry Filings: File customs entries (including consumption entries, duty drawback claims, and others) on behalf of clients to facilitate the importation or exportation of goods. Inbond Movements: Manage and process inbond transactions to allow goods to move through the U.S. without immediate duty payment until they reach the final destination. Foreign Trade Zone (FTZ) Operations: Oversee FTZ entries, withdrawals, and related filings to facilitate the movement of goods into and out of Foreign Trade Zones. Classification & Valuation: Accurately classify goods under the Harmonized Tariff Schedule (HTS) and determine their correct value for customs purposes. Compliance: Ensure all documentation, including commercial invoices, packing lists, and certificates of origin, meet regulatory requirements. Client Communication: Provide timely and transparent updates to clients regarding the status of their shipments and assist in resolving any customs issues. Problem Solving: Identify potential risks in the import/export process and provide solutions to mitigate delays or additional costs. Documentation: Maintain organized and thorough records of all customs filings and activities for compliance and audit purposes. Government Agency Coordination: Coordinate with various government agencies, such as the Food and Drug Administration (FDA) or Environmental Protection Agency (EPA), when additional approvals are required. Continuous Improvement: Suggest and implement process improvements to increase efficiency and compliance accuracy. Qualifications
Experience in customs brokerage, international trade, or a related field. Knowledge of U.S. Customs regulations, including import/export procedures, tariff classifications, and valuation. Familiarity with inbond movements, FTZ regulations, and other specialized entry processes. Proficiency in customs brokerage software and systems (e.g., ACE, ABI). Strong attention to detail and ability to manage multiple priorities. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Additional Skills
Familiarity with trade agreements and duty reduction programs (e.g., NAFTA/USMCA). Experience working with specialized imports (e.g., automotive, pharmaceuticals, or electronics). Problem-solving skills and the ability to work under pressure to meet deadlines. Working Conditions
This is an office-based role that may require periodic travel to ports of entry, client locations, or government offices. Standard business hours apply, though occasional extended hours may be necessary to meet shipment deadlines. What We Offer
Compensation:
Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health:
Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth:
401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time:
7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture:
A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic. Additional Information
Agencies:
The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party. Work Authorization:
Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI):
The Company is proud to be an equal opportunity employer. Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations:
Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. Recruitment Fraud:
We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General.
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The Customs Brokerage Representative will be responsible for ensuring the efficient and compliant clearance of imported and exported goods. This includes handling all aspects of customs brokerage processes such as entry filing, inbond movements, and Foreign Trade Zone (FTZ) entries/withdrawals. The ideal candidate will possess a strong understanding of U.S. Customs regulations and international trade laws, providing exceptional service to clients while minimizing risks and delays. Key Responsibilities
Customs Clearances: Handle the preparation, submission, and tracking of customs entries for imports and exports, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations. Entry Filings: File customs entries (including consumption entries, duty drawback claims, and others) on behalf of clients to facilitate the importation or exportation of goods. Inbond Movements: Manage and process inbond transactions to allow goods to move through the U.S. without immediate duty payment until they reach the final destination. Foreign Trade Zone (FTZ) Operations: Oversee FTZ entries, withdrawals, and related filings to facilitate the movement of goods into and out of Foreign Trade Zones. Classification & Valuation: Accurately classify goods under the Harmonized Tariff Schedule (HTS) and determine their correct value for customs purposes. Compliance: Ensure all documentation, including commercial invoices, packing lists, and certificates of origin, meet regulatory requirements. Client Communication: Provide timely and transparent updates to clients regarding the status of their shipments and assist in resolving any customs issues. Problem Solving: Identify potential risks in the import/export process and provide solutions to mitigate delays or additional costs. Documentation: Maintain organized and thorough records of all customs filings and activities for compliance and audit purposes. Government Agency Coordination: Coordinate with various government agencies, such as the Food and Drug Administration (FDA) or Environmental Protection Agency (EPA), when additional approvals are required. Continuous Improvement: Suggest and implement process improvements to increase efficiency and compliance accuracy. Qualifications
Experience in customs brokerage, international trade, or a related field. Knowledge of U.S. Customs regulations, including import/export procedures, tariff classifications, and valuation. Familiarity with inbond movements, FTZ regulations, and other specialized entry processes. Proficiency in customs brokerage software and systems (e.g., ACE, ABI). Strong attention to detail and ability to manage multiple priorities. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Additional Skills
Familiarity with trade agreements and duty reduction programs (e.g., NAFTA/USMCA). Experience working with specialized imports (e.g., automotive, pharmaceuticals, or electronics). Problem-solving skills and the ability to work under pressure to meet deadlines. Working Conditions
This is an office-based role that may require periodic travel to ports of entry, client locations, or government offices. Standard business hours apply, though occasional extended hours may be necessary to meet shipment deadlines. What We Offer
Compensation:
Competitive base pay based on experience, industry/geographic benchmarks and internal equity. Some positions may be eligible for incentive pay programs and/or equity-based incentives. Pay ranges published on job boards are not provided nor verified by the Company. Health:
Medical and Pharmacy insurance; Health Savings Account (HSA); Vision; Dental; Life and Disability; Critical Illness; Accident Indemnity; Hospital Indemnity; On-demand telehealth via Teladoc; Employee Assistance Program (counseling and financial/lifestyle coaching). Wealth:
401(k) retirement savings plan with employer match; Employee stock purchase program; Flexible Spending Account (FSA); Commuter Benefits; LegalEASE legal coverage. Time:
7 paid holidays and generous Paid Time Off (PTO) tiers ranging from 10–25 days annually. Culture:
A collaborative, transformation-driven, solutions-first environment full of "can do" attitude and "will do" work ethic. Additional Information
Agencies:
The Company does not accept unsolicited outreach from third parties. Absent an agreement signed by internal Talent Acquisition and Procurement, and a documented request from Talent Acquisition to submit candidates for a specified requisition, we will not approve payments to any third party. Work Authorization:
Within the United States, the Company is an E-Verify employer. Unless otherwise indicated, U.S.-based workers must be legally authorized to work in the U.S. without sponsorship, including but not limited to F-1, H-1, H-2, L, J, and TN visas, etc. Diversity, Equity and Inclusion (DEI):
The Company is proud to be an equal opportunity employer. Applicants will be considered without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. Reasonable Accommodations:
Physical/mental requirements are listed only to identify where potential accommodations may be needed, not as qualification standards. In compliance with applicable laws and regulations (including ADA, ADEA, and FMLA), accommodations may be available to qualified individuals unable to perform essential duties without them. Additional requirements may apply to meet legal, regulatory, and Company standards. Recruitment Fraud:
We will only contact you from @forwardair.com or @omnilogistics.com emails (system messages may come from @workflow.email.us-phoenix-1.ocs.oraclecloud.com). If reached via Indeed or LinkedIn, verify recruiters by reviewing their LinkedIn profiles. We will never request sensitive personal information outside secure systems, nor ask for purchases. Report suspected scams to the Federal Trade Commission and your state Attorney General.
#J-18808-Ljbffr