Customer Service Representative
TWO MEN AND A TRUCK®, West Point, MS, United States
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
Base pay of $14/hour
Career advancement opportunities
Shift Information: Monday - Friday, 8:00am - 5:00pm
What You’ll Do
Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
All other duties as assigned
What We’re Looking For
High school diploma or GED; Associate degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in West Point, MS.
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What We Offer
Base pay of $14/hour
Career advancement opportunities
Shift Information: Monday - Friday, 8:00am - 5:00pm
What You’ll Do
Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
All other duties as assigned
What We’re Looking For
High school diploma or GED; Associate degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem-solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in West Point, MS.
#J-18808-Ljbffr