Order Processing Rep/ Associate Fulfillment Specialist
Randstad USA, Wilmington, DE, United States
Job Summary
Wolters Kluwer's CT has been in business since 1892, putting customers at the center of everything and holding itself accountable for delivering the right results. We work hard to maintain a company culture that attracts, develops, and retains high‑performing, diverse talent. An important part of our culture involves developing and promoting people from within. Position Details
Location: Wilmington, Delaware Job type: Contract Salary: $15 – $23 per hour Work hours: 8 a.m. to 5 p.m. Education required: Bachelor's degree Responsibilities
Fulfill orders for internal and external customers Research and analyze legal documents Submit legal documents to the Secretary of State, Division of Corporations Retrieve legal documents from the Secretary of State, Division of Corporations Research entity status Resolve or escalating issues Follow requests through to completion Communicate progress to customers and internal teams Navigate quickly between multiple processing systems and databases accurately Work in a fast‑paced, high‑energy environment Carry out overtime and minimal travel (≈5%) as required Contribute to customer satisfaction and organizational success Participate in process improvement programs, best practices, and occasional special projects Qualifications
Bachelor's degree in Liberal Arts (e.g., Business, Communications, Marketing, or related discipline) or, if no degree, 4 years of customer service experience. Minimum 4 years customer service experience, including: Integrating information from multiple sources quickly and accurately Utilizing keen attention to detail to ensure accuracy Employing excellent verbal and written communication skills Working independently while being an integral part of a team Knowledge of Microsoft Office and Adobe; ability to learn new applications quickly and effectively Excellent analytical, organizational, time‑management and problem‑solving skills Benefits
Medical, prescription, dental, vision, AD&D, and life insurance Short‑term disability 401(k) plan (eligibility based on company policy) Pay will be based on education, experience, location, specific duties, certifications, and other factors. Randstad Digital offers a comprehensive benefits package where applicable. Equal Opportunity Employer: We are an equal opportunity employer. We welcome people of all abilities and provide a hiring and interview process that meets the needs of all applicants. If you require reasonable accommodations, please contact HRsupport@randstadusa.com. This posting is open for thirty (30) days.
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Wolters Kluwer's CT has been in business since 1892, putting customers at the center of everything and holding itself accountable for delivering the right results. We work hard to maintain a company culture that attracts, develops, and retains high‑performing, diverse talent. An important part of our culture involves developing and promoting people from within. Position Details
Location: Wilmington, Delaware Job type: Contract Salary: $15 – $23 per hour Work hours: 8 a.m. to 5 p.m. Education required: Bachelor's degree Responsibilities
Fulfill orders for internal and external customers Research and analyze legal documents Submit legal documents to the Secretary of State, Division of Corporations Retrieve legal documents from the Secretary of State, Division of Corporations Research entity status Resolve or escalating issues Follow requests through to completion Communicate progress to customers and internal teams Navigate quickly between multiple processing systems and databases accurately Work in a fast‑paced, high‑energy environment Carry out overtime and minimal travel (≈5%) as required Contribute to customer satisfaction and organizational success Participate in process improvement programs, best practices, and occasional special projects Qualifications
Bachelor's degree in Liberal Arts (e.g., Business, Communications, Marketing, or related discipline) or, if no degree, 4 years of customer service experience. Minimum 4 years customer service experience, including: Integrating information from multiple sources quickly and accurately Utilizing keen attention to detail to ensure accuracy Employing excellent verbal and written communication skills Working independently while being an integral part of a team Knowledge of Microsoft Office and Adobe; ability to learn new applications quickly and effectively Excellent analytical, organizational, time‑management and problem‑solving skills Benefits
Medical, prescription, dental, vision, AD&D, and life insurance Short‑term disability 401(k) plan (eligibility based on company policy) Pay will be based on education, experience, location, specific duties, certifications, and other factors. Randstad Digital offers a comprehensive benefits package where applicable. Equal Opportunity Employer: We are an equal opportunity employer. We welcome people of all abilities and provide a hiring and interview process that meets the needs of all applicants. If you require reasonable accommodations, please contact HRsupport@randstadusa.com. This posting is open for thirty (30) days.
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