Collections Specialist
AB Staffing Solutions, Gilbert, AZ, United States
Collectronics Specialist
Location: Gibert, AZ (Onsite)
Employment Type: Full-Time
Responsibilities
Maintain a portfolio of client accounts and follow up on outstanding invoices to ensure prompt payment.
Maintain accurate records of payments, account statuses, and communications.
Conduct daily collection calls and emails to clients regarding past‑due balances.
Resolve payment discrepancies, short pays, and invoice issues.
Review and evaluate credit applications, establish limits based on company policies.
Document collection activities accurately within internal systems.
Collaborate closely with Billing, Sales, and Leadership teams to ensure accurate invoicing, address client concerns, and elevate issues when needed.
Investigate and resolve any billing discrepancies or disputes in a timely manner.
Monitor accounts to identify any overdue balances and initiate collections protocol.
Assist with payment posting, reconciling, and other AR tasks.
Maintain a high level of professionalism, diplomacy, and customer service in interactions.
Provide recommendations for accounts for escalation, legal action, or write-offs when necessary.
Qualifications
2+ years of experience in Accounts Receivable, Collections, or a similar role (preferred in a high‑volume environment).
Strong communication skills – both written and verbal.
Excellent organizational skills and attention to detail.
Proficiency with accounting or CRM systems preferred.
Ability to work independently while contributing to a team‑oriented environment.
Problem‑solving skills – ability to resolve complex account issues.
What We Offer
Competitive salary and bonus potential.
Comprehensive health and retirement benefits.
Paid time off and sick time.
401(k) with company match.
#J-18808-Ljbffr
Employment Type: Full-Time
Responsibilities
Maintain a portfolio of client accounts and follow up on outstanding invoices to ensure prompt payment.
Maintain accurate records of payments, account statuses, and communications.
Conduct daily collection calls and emails to clients regarding past‑due balances.
Resolve payment discrepancies, short pays, and invoice issues.
Review and evaluate credit applications, establish limits based on company policies.
Document collection activities accurately within internal systems.
Collaborate closely with Billing, Sales, and Leadership teams to ensure accurate invoicing, address client concerns, and elevate issues when needed.
Investigate and resolve any billing discrepancies or disputes in a timely manner.
Monitor accounts to identify any overdue balances and initiate collections protocol.
Assist with payment posting, reconciling, and other AR tasks.
Maintain a high level of professionalism, diplomacy, and customer service in interactions.
Provide recommendations for accounts for escalation, legal action, or write-offs when necessary.
Qualifications
2+ years of experience in Accounts Receivable, Collections, or a similar role (preferred in a high‑volume environment).
Strong communication skills – both written and verbal.
Excellent organizational skills and attention to detail.
Proficiency with accounting or CRM systems preferred.
Ability to work independently while contributing to a team‑oriented environment.
Problem‑solving skills – ability to resolve complex account issues.
What We Offer
Competitive salary and bonus potential.
Comprehensive health and retirement benefits.
Paid time off and sick time.
401(k) with company match.
#J-18808-Ljbffr