Patient Account Representative - Health Benefits Coordinators
University of Mississippi Medical Center, Jackson, MS, United States
Job Summary
To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail. Responsibilities
Engages in core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review. Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties. Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner. Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail. Collaborates with management and co-workers in an open and positive manner. Communicates with patients regarding their accounts, answers billing questions, and provides information on payment options. Verifies patient insurance coverage and benefits, and coordinates with insurance companies to resolve any discrepancies. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Education & Experience
Education And Experience Required High school diploma or GED and one (1) year of related revenue cycle experience Certifications, Licenses Or Registration
Required: N/A Preferred Qualifications
Knowledge of ICD-10/HCPCS/CPT coding; Basic knowledge of third-party insurance and government insurance plans. Knowledge, Skills & Abilities
Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, revenue cycle functions, attention to detail, professional appearance and attitude, ability to read, write, type, and follow oral and written directions. Ability to work independently to effectively and efficiently perform assigned duties, and strong interpersonal communication and organizational skills. Job Details
Job Requisition ID : R00040679 Job Category : Clerical and Customer Service Organization : Rev Cycle - Patient Access HBC Front End Location : Main Campus Jackson Job Title : Patient Account Representative - Health Benefits Coordinators Time Type : Full time FLSA Designation/Job Exempt : No Pay Class : Hourly FTE % : 100 Job Posting Date : 04/9/2026 Job Closing Date : Open until filled if no date specified
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To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail. Responsibilities
Engages in core revenue cycle functions such as billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review. Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties. Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner. Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail. Collaborates with management and co-workers in an open and positive manner. Communicates with patients regarding their accounts, answers billing questions, and provides information on payment options. Verifies patient insurance coverage and benefits, and coordinates with insurance companies to resolve any discrepancies. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Education & Experience
Education And Experience Required High school diploma or GED and one (1) year of related revenue cycle experience Certifications, Licenses Or Registration
Required: N/A Preferred Qualifications
Knowledge of ICD-10/HCPCS/CPT coding; Basic knowledge of third-party insurance and government insurance plans. Knowledge, Skills & Abilities
Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, revenue cycle functions, attention to detail, professional appearance and attitude, ability to read, write, type, and follow oral and written directions. Ability to work independently to effectively and efficiently perform assigned duties, and strong interpersonal communication and organizational skills. Job Details
Job Requisition ID : R00040679 Job Category : Clerical and Customer Service Organization : Rev Cycle - Patient Access HBC Front End Location : Main Campus Jackson Job Title : Patient Account Representative - Health Benefits Coordinators Time Type : Full time FLSA Designation/Job Exempt : No Pay Class : Hourly FTE % : 100 Job Posting Date : 04/9/2026 Job Closing Date : Open until filled if no date specified
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