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Loan Resolution Specialist II: Delinquency & Recovery

Fifth Third Bank, N.A., Cincinnati, OH, United States


A national banking institution in Cincinnati, Ohio, is seeking a Loan Resolution Specialist II to manage delinquent accounts while ensuring a positive customer experience. The role emphasizes strong communication skills, detailed documentation, and a collaborative spirit. Candidates should have a high school diploma and 1-2 years of collections and customer service experience. Proficiency in Microsoft Suite and Salesforce is preferred, and bilingual skills in Spanish are a plus. This role offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr