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Air Export Specialist

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.

As an Air Freight Specialist (Air Export), you will be responsible for the movement of our customer's air export shipments. You will be the main point of contact for coordination between customer's shipment exports and shipping carriers.

Key Responsibilities:

Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
Prepares export documentation in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
Compliant filing of AES (automated electronic system) export customs
Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
Communicates regularly with customer in regard to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
Ensure customer profiles are accurate and updated
Meet all KPI's assigned and audited by the Control Tower

Skills / Requirements:

1+ year experience in the transportation, logistics, or freight forwarding industry; air export experience preferred but not required
Must be 18 years of age or older
Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office (Word, Excel, Outlook)
Cargo Wise systems knowledge is a plus

Pay Range: $19.39 - $25.85/hr. (Based on Experience)

Benefits (All Non-Union Employees):

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

","shortDescription","

Air Export Specialist

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean...","promoted","title","Deutsche Post Und Dhl is hiring: Air Export Specialist in Memphis","duration","","experienceLevel","displayThumbnail","location","locations",[64],"id",["B","2891905558"],"displayHeadline","Work at Deutsche Post Und Dhl","category","Marketing & Communications","displayPublishedAt","1 hours ago","displayUrl","/jobs/2891905558-deutsche-post-und-dhl-is-hiring-air-export-specialist-in-memphis","shortTitle","shortLocation","Memphis, TN, United States","searchCompanyPath","/jobs?keyword=Deutsche+Post+Und+Dhl","searchLocationPath","/jobs?location=Memphis%2C+TN%2C+United+States","searchTitlePath","/jobs?keyword=Deutsche+Post+Und+Dhl+is+hiring%3A+Air+Export+Specialist+in+Memphis",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Memphis","formatted","Memphis, TN, United States, 37544","state","TN","postal_code","37544",["D",1776421011000],"DHL Freight","Job Title: Air Export Specialist\n\nJob Location: Southaven, MS\n\nDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers’ shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor, including special transport‑related services.\n\nAs an Air Freight Specialist (Air Export), you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customers’ shipment exports and shipping carriers.\n\nKey Responsibilities\n\nCoordinate all applicable parties for all air export shipments, ensuring timely bookings with airlines on behalf of the customer.\n\nPrepare export documentation in accordance with country requirements, including Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill, and any other required documents.\n\nFile AES (Automated Export System) export customs compliantly.\n\nEnsure timely completion of export documents and coordinate with both customer and/or warehouse for timely cargo delivery.\n\nCommunicate regularly with the customer regarding shipment status and continuously communicate with overseas partners to meet delivery commitments; follow up with airlines to monitor and track departure and arrival information and updates.\n\nEnsure invoicing of rendered services is completed accurately and within a timeframe consistent with company policy.\n\nMaintain accurate and updated customer profiles.\n\nMeet all KPI’s assigned and audited by the Control Tower.\n\nSkills / Requirements\n\n1+ year experience in the transportation, logistics, or freight forwarding industry; air export experience preferred but not required.\n\nMust be 18 years of age or older.\n\nExceptional customer service skills.\n\nDetail oriented and strong follow‑up skills.\n\nProficient with Microsoft Office (Word, Excel, Outlook).\n\nKnowledge of Cargo Wise systems is a plus.\n\nPay Range: $19.39 - $25.85/hr. 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Manage and oversee all shipment execution activities while serving as the primary point of contact for customers. Understand customer needs and ensure adherence to service commitments and foster strong client relationships to identify upselling opportunities. Optimize profitability through strategic routing, assignment of shipments, accurate invoicing, and effective resolution of disputes. Maintain compliance with regulatory requirements, highlight issues early and address customer concerns promptly to ensure effective exception and complaint handling maintaining customer loyalty and trust.\nCreates and confirms transport order to ensure pickup of the shipment at origin\nPerforms booking and booking optimization according to internal guidelines as defined by Product\nPrepares, controls and distributes all required Import and/or Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures\nChecks responses from counterparts and finalizes validation of required documents\nResponsible for customer service and follow-up on shipment status in the Import and/or Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectations\nInteracts with Customer Service, Product, and Global Service Centers, if required\nMay be required to perform other tasks as required\nMinimum 2 years of Ocean Import and/or Export Industry related experience\nStrong financial business acumen\nA quick learner with a \"Can-Do\" attitude and strong prioritization skills\nKnowledge of INCO terms\nGood computer skills (Excel, Word, PowerPoint)\nCargo Wise systems knowledge is a plus\nHazmat certification is a plus\n$21.32 - $28.43/hr. (Based on Experience)\nCompensation: Competitive base salary plus role dependent performance-based incentives.\n401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.\nStock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.\nMedical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.\nVision: Optional coverage for exams, frames, and contacts.\nDental: Optional coverage for preventive, basic, and major services.\nPaid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.\nDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.\nApplicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.\n","Ocean Freight Specialist

Manage and oversee all shipment execution activities while serving as the primary point of contact for customers....","Ocean Freight Specialist",[115],["B","3250864747"],"4 days ago","/jobs/3250864747-ocean-freight-specialist","/jobs?keyword=Ocean+Freight+Specialist",{"_65":66,"_67":102,"_69":103,"_71":104,"_73":105},["D",1776276000000],"DHL International GmbH","Creates and confirms transport order to ensure pickup of the shipment at origin. Performs booking and booking optimization according to internal guidelines as defined by Product. Prepares, controls and distributes all required Import and/or Export Freight, Specialist, Customer Service, Patient Services, Healthcare\n","Creates and confirms transport order to ensure pickup of the shipment at origin. Performs booking and booking optimization according to internal gu...",[126],["B","3306755430"],"Work at DHL International GmbH","1 days ago","/jobs/3306755430-ocean-freight-specialist","/jobs?keyword=DHL+International+GmbH",{"_65":66,"_67":102,"_69":103,"_71":104,"_73":105},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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