Senior Account Manager

Senior Account Manager – Maternity Leave Cover (North America) We are looking to hire a Senior Account Manager to join our Sales team in North America on a fixed‑term contract to cover maternity leave. This role will focus on managing and growing an existing portfolio of strategic accounts, ensuring strong client engagement, successful renewals, and continued adoption of WGSN’s services while the current account lead is on leave. Salary range: $85,000 – $90,000. Location: NY or LA office. Role Overview In this role, you will embed yourself within customer teams, acting as a trusted partner to help them grow their business and maximize the value they receive from WGSN. You will take ownership of an established portfolio of key accounts in North America while the existing account lead is on leave. Core responsibilities include managing renewals, maintaining strong client relationships, identifying growth opportunities within accounts, and ensuring continuity of service and partnership. Using a consultative sales approach, you will develop tailored strategies to support client needs, drive adoption of WGSN’s products and services, and contribute to the team’s revenue goals. This is an excellent opportunity for an experienced account manager who thrives in a client‑facing role and enjoys managing strategic accounts in a fast‑paced, insights‑led environment. Key Accountabilities Own the sales cycle: Manage contract renewals and identify growth opportunities within assigned accounts. Lead the full sales cycle, including qualification, presentations, contract negotiations, legal and procurement coordination, Salesforce pipeline management, and closing deals. Consistently hit and exceed targets: Work in a fast‑paced, target‑driven environment by consistently meeting or exceeding KPIs and contributing to overall revenue goals. Grow and nurture client relationships: Strengthen relationships, secure renewals, and identify opportunities to expand WGSN services. Deliver high‑impact presentations: Represent WGSN by presenting our value proposition to clients across key industries including fashion, beauty, food & drink, interiors, sports & outdoors, and consumer tech. Drive strategic partnerships for revenue growth: Take a consultative approach to understand client needs, identify growth opportunities, and position WGSN as a trusted partner delivering measurable value. This role requires regular in‑office days (approx. 3 per week). Additional responsibilities Increase client usage and adoption through tailored client strategies. Collaborate with internal teams to identify cross‑selling opportunities across additional products. Build relationships across client organizations, including senior decision makers. Support client meetings, presentations and relationship building, including travel where required. Skills, Experience & Qualifications Proven sales expertise: Minimum of 4 years’ experience in sales or account management within a B2B environment, selling to senior decision makers and negotiating contracts. Experience working with Fortune 500 companies is desirable. Track record of success: Demonstrated history of achieving or exceeding sales targets, ideally within subscription‑based products or services. Client relationship building: Strong ability to develop and maintain relationships with senior executives, positioning yourself as a trusted advisor and driving account growth. Excellent communication skills: Ability to clearly communicate and sell services through proposals, presentations, phone calls and case studies. Strong presentation and negotiation skills are essential. Salesforce CRM experience: Experience using Salesforce (or similar CRM platforms) to manage pipelines, track opportunities and maintain client relationships. Results‑oriented: Ability to thrive in a KPI‑driven, fast‑paced environment while managing multiple accounts and priorities. Benefits & Wellbeing Paid Time Off: 15 days per year with an additional day for each year of service up to 20 days. WGSN also observes 12 federal holidays and offers 6 weeks of paid parental leave. 401(k) retirement savings plan: WGSN matches 50% of the first 6% contributed by employees. Dental and vision plans with MetLife. Health care with Anthem & Blue Cross Blue Shield. Life insurance, AD&D, short‑ and long‑term disability – all eligible employees receive coverage at no cost through MetLife. Mental health support through an employee assistance program and access to inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Equal Opportunity WGSN is an equal‑opportunity employer and welcomes applications from all qualified candidates. We are committed to providing reasonable adjustments to enable a fair recruitment process. #J-18808-Ljbffr